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Kudos0

Norton Core - User Defined Local IP Subnet

I need to be able to define my local IP subnet and my local subnet mask. This is a basic router functionality that is available for every other router I have ever seen. When will it be available on the Core?

Respostas

Kudos0

Re: Norton Core - User Defined Local IP Subnet

Michael are you trying to set static IP addressing within the Core? Core app v1.18 added ability to reserve an IP address for a device/allow static IP addresses. That will be the closest we will get to the subnet masking for the near future I am sure. The current up to date firmware is v193 / current Core app is v1.22 for Android - v1.22.2 for iOS.

https://community.norton.com/en/forums/norton-core-mobile-apps-update-%E2%80%93-release-notes

https://community.norton.com/en/forums/norton-core-hot-issues-hot-fixes

Addressing your question about subnet masking becoming a feature. There is no way of knowing if/when that feature will be added at some future date and time. Subscribe at the link above and you will have notifications sent when all app update are live.

Subscribe here for firmware update releases : https://community.norton.com/en/forums/norton-core-firmware-update-release-notes

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Core - User Defined Local IP Subnet

I have upgraded to the newest firmware and iOS app. Being able to reserve a DHCP-assigned IP address for a device is useful in general, but does not solve my issues. I expect to be able to specify the range of IP addresses that are issued via DHCP, the the local IP subnet, and the subnet mask for the local subnet. Norton should never have released the Core without that functionality. Those are basic table stakes functions for a home or small business router. The cheapest router you can find at Best Buy has that functionality.

However, at some point it appears that Norton intends to allow users to specify their own local IP subnet. In one of your support menus, you ask for a number of things about the customer's CORE - including the local subnet. If that was hard baked into your code, it would be the same for every Core. Because you ask for it, you must anticipate that it may be different for different Cores. That says to me that customer-defined local subnets are coming, but that somehow the product was released without them. If you are saying that there is no hope for customer defined local subnets, then please also tell me how to return my Core.

Kudos0

Re: Norton Core - User Defined Local IP Subnet

In one of your support menus, you ask for a number of things about the customer's CORE - including the local subnet

I'm not sure where your reference for the above statement can be found. I do see address reservation with the default DNS hard coded as 172.16.1.2 with the 3rd digit allowable to be changed for static IP reservation. Subnet mask is hard coded 255.255.0.0. I believe that to be your reference and hope the functionality you are wanting is allowable THERE at some time in the future.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Norton Core - User Defined Local IP Subnet

It's difficult to know what Symantec plans for future options in Norton Core.  My guess is that, at least for the initial roll-out, the intent was to keep things simple and avoid settings that unsophisticated users could mess up.  The number of support calls on a brand new product release are bound to be high anyway without adding further complexity.  There are several areas where Norton Core could use some upgrading to provide functionality that is found in most other routers.  We can only hope that once the user experience is trouble-free with the product introduction, more options will become available.

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