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Backup error

I received the following error when trying to run the backup on my Norton Security ver

Could not run due to maintenance being performed on your online account.

The Backup was scheduled to run again automatically.

I have received this error for the past few days when trying to run the backup manually (it did not run automatically as stated).

Labels: Backup



Re: Backup error

A few users have seen this recently. You need to contact Support to have them escalate your case to clear this 'maintenance' status.   www.contactcs

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution

Re: Backup error

I took peterweb's advice & contacted support. I allowed them to connect to my computer. They reinstalled the product & the backup completed successfully.

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