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Kudos0

norton core serial numbers do not match!!

okay I log into pc online Norton account in it shows core serial number while there log into my app on phone go to settings then go to about and it shows a correct but totally different serial number! shouldn't they both be the same serial number?

very confusing and no resetting or uninstalling Norton core router does not cure this issue. shouldn't core support be able to verify the serial number and then correct it to match in the online account area??

Labels: Android App

Respostas

Kudos0

Re: norton core serial numbers do not match!!

Hello again Maxie. The serial number of your Core should be hidden on your account. Checking my account the Core serial number is NOT visible. The serial number I have visible is the Norton Core Security Plus install.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93
Kudos0

Re: norton core serial numbers do not match!!

Maxie, can we assist you further, have we answered your question correctly? Here is a screenshot showing the Core serial number not visible in my Norton account.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93
Kudos0

Re: norton core serial numbers do not match!!

Hello Maxie, I'm following up again before this thread is locked to see if we can help you further.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93

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