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Kudos0

Norton Core allows internet connectivity for a paused device; why is that?

After "pausing" a device that was accessing the internet through my Norton Core router, I noticed several days later that it had no problems at all in accessing the internet. Does this feature have a limited duration? Why does the Norton Core App (Android version) indicate that the device is paused when the device is easily accessing the internet? Has anyone else noticed this behavior?

Respostas

Kudos0

Re: Norton Core allows internet connectivity for a paused device; why is that?

Hello Mike. I paused the laptop I am currently using on Core. Then tried to connect to the forums here with the device. Per the screenshot below, it was NOT allowed to connect to the internet.

Its status on Core still remained at "online" although there was no connectivity to the Internet per the second screenshot below. Hope this clears up the issue for you.

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.278 on Android 1.93
Kudos0

Re: Norton Core allows internet connectivity for a paused device; why is that?

SoulAsylum, Thanks for your reply but I'm not quite sure how to respond. Your experience sounds like a QA defect although different than what I experienced. In my case, the device with the paused internet connection was still able to connect to the internet. Because this device is a smart TV, it's rather difficult to capture a screen-shot. Blocking the device does seems to be a good-enough work-around but raises the question: what's the difference between pausing the internet connection and blocking the device? Thanks again, Mike M.
Kudos0

Re: Norton Core allows internet connectivity for a paused device; why is that?

Mike, what I see happening in the instance I posted about is totally normal for how Core should operate. In your case with Apple TV it is not. Pausing on Core will "should" allow the device to remain connected to the network, yet not have access to the internet for data traffic. Blocking a device totally blocks it from the network and internet at the same time. My security cameras are on my 2.4 GHz side of Core Wifi, although controllable with a separate app will totally stop receiving / transmitting data when paused. What version TV OS are you running? There is a new version just released discussed here. Bug fixes included in the new version. Are you pausing the TV and Airplay together or just the TV? Questions abound lol. This isn't normal for Core.

The optimum setup for Core is to separate the 2.4 and 5.0 Wifi networks with their own separate SSID AND separate passwords. Streaming devices should connect to the 5.0 side since it has the highest bandwidth. Does the Apple TV connect to the 5.0, is the separation setup the same as yours?

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.278 on Android 1.93
Kudos0

Re: Norton Core allows internet connectivity for a paused device; why is that?

Hello Mike, I'm following up on your status.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.278 on Android 1.93

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