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Norton Secure VPN Install - No User Consent
Hello to the Norton community and Gurus,
Actively running the following:
****Windows 10 Pro; v1909; OS 18363.592
****Norton 360 Premium Std v126.96.36.199
****OpenVPN client (A well-documented, open-sourced, locked-down encryption, DD-WRT, and very reliable client that I have used for years that I am very happy with)
I have a question about the installation of Norton Secure VPN as part of the full Norton 360 install.
After having R&R'ed 4 times for other issues, there has been a consistent installation matter (which I consider a problem, but I'll let the reader decide) that concerns me on multiple levels.
When I updated 360 several months ago (the update that introduced the NSVPN), I was very disturbed to find that when the install had completed, I had the Norton Secure VPN service installed, running, and set to autostart. Three subsequent R&R's revealed the exact same issue. I looked for a Norton Secure VPN escape mechanism before deciding to post this, but found none. Can a Guru confirm this? Can the same Guru confirm that my experience was not the result of a four-day lack of sleep?
Two main issues: I have a fundamental problem with software that does not employ full-disclosure to the user (there are some, actually. Microsoft, Adobe, Intel, etc. are not among them). I have a working understanding behind the benefit of having control over the PC that is installing an application that requires privilege elevation. When anyone consciously decides to launch an update installer for any application on thier PC over the Interwebs, they are of two models: 1.) They don't care about the origin of the update, or 2.) They trust that the update is what it proposes to be, and not a trojan dropper, encapsulated in encrypted IP packets from evil hackers.
So I say that "Trust" is a big deal. By definition, it is earned.
The second issue are the concerns I have for layering a secondary VPN on top of a primary VPN. Anyone who understands networks knows that this action will cause name resolution problems (DNS) and if local addresses are the same, then redirect problems (contention) and what happens when name resolution is non-functional? What about encryption? Why would an installer not check this before slathering more control over the subscriber's PC? I don't get it. Has anyone else seen this?
Sorry, but it's a bad idea to run more than one VPN at the same time on a single PC.
When I found (find, more properly) the Norton Secure VPN service running, I shut it down and disabled it. Then I found the uninstaller and made use of it. Had I not been using Norton products since 1984, I would not have chosen it. I am loyal to brands that treat me like a critically thinking individual, as opposed to a vegitable. A creature of habit I am, against the whispers from the universe.
I don't want Norton VPN on my PC. I would never have chosen it. I have a VPN that I like.
Never having fully enabled the NSVPN, which I believe includes visiting a website, all I do know is that the running service was installed, along with the framework and network adapter to enable it.
What compels Norton to furtively install a significant networking component on a paid subscriber's PC when they don't want or need one?
Where have you gone, Peter Norton?