• Todas as comunidades
    • Todas as comunidades
    • Fóruns
    • Idéias
    • Blogs
Avançado

O que você está procurando? Pergunte a um especialista!

This forum thread needs a solution.
Kudos0

False Positive is not removed

Hi,
For a few weeks Norton LiveLock tracks jsc.adskeeper.co.uk and a.adskeeper.co.uk as False Positive. Reports for both domains  were sent to remove false detection. No changes have followed. 

Malicious Site: Malicious Domain Request 22
I'm attaching some fresh screens below.

Plz help in resolving it.

Respostas

Kudos0

Re: False Positive is not removed

Safe Web moved to the new URL submission portal for Norton Safe Web URL submissions this week.
Safe Web portal - https://safeweb.norton.com/ 
Safe Web URL submission portal - https://submit.norton.com/?type=URL

My understanding is that the website ownership verification process is under review. 
Website ownership verification is not needed...at this time...for website rating review. 

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL


https://submit.norton.com/

Kudos0

Re: False Positive is not removed

Kudos0

Re: False Positive is not removed

https://jsc.adskeeper.co.uk/

as always, your mileage may vary

Kudos0

Re: False Positive is not removed

https://a.adskeeper.co.uk/

as always, your mileage may vary

Kudos0

Re: False Positive is not removed

Spam
Sites that are part of the spam ecosystem, including sites linked in unsolicited bulk electronic messages and sites used to generate or propagate such messages.

Web Ads/Analytics
Sites that provide online advertisements, banners, or the means to identify and market to existing or potential customers based on their browsing or online purchasing habits including but not limited to Web analytics sites such as visitor tracking and ranking sites. Includes social plugins and analytics that allow site visitors to share, vote for, or signal their appreciation of a site or its content (e.g. Facebook "Like" or Google "+1" plugins).

Kudos0

Re: False Positive is not removed

Well, we used pretty the same forms for resubmission. Not resolved after some time. 
URL classification, meanwhile, was successfully reviewed.

So the question is how to stop these alerts coming from LiveLock (in the first 2 screens). In your case it's 21, and we also see 22 request.
 

Kudos0

Re: False Positive is not removed

21 is http://

22 is https://

So the question is how to stop these alerts coming from LiveLock (in the first 2 screens).

I'll presume you mean other than "Stop Notifying Me"

Um, how frequent do you see NortonLifeLock alerts (in the first 2 screens) ? - are you opening some program ? - are you landing on some website ?

> run Malwarebytes scan -
https://support.malwarebytes.com/hc/en-us/articles/360038479134-Download-and-install-Malwarebytes-for-Windows-v4


> Configure Intrusion Prevention -
https://support.norton.com/sp/en/us/norton-360/22.20.2.57/solutions/v15471442

Kudos0

Re: False Positive is not removed

Kudos0

Re: False Positive is not removed

@keeper
Um, are you AdsKeeper? 

Founded in 2013, AdsKeeper is a fast-growing ad recommendation platform that adjusts native ads to the needs of direct advertisers, media agencies and affiliates. Being partners with 3,000+ publishers, AdsKeeper helps advertisers acquire engaged audience through personalized content recommendations.

https://www.adskeeper.com/about-us/

How to remove Adskeeper.co.uk pop-up ads (Virus Removal Guide)
https://malwaretips.com/blogs/remove-adskeeper-co-uk/

Kudos0

Re: False Positive is not removed

keeper:

Well, we used pretty the same forms for resubmission. Not resolved after some time. 
URL classification, meanwhile, was successfully reviewed.

So the question is how to stop these alerts coming from LiveLock (in the first 2 screens). In your case it's 21, and we also see 22 request.
 

Um, @keeper ... are you AdsKeeper? 
https://www.adskeeper.com/about-us/
 

Kudos0

Re: False Positive is not removed

Yes, that's right. I'm a representative of.
The last article is more about to promote a product. You can find same articles about every ad network. 

Alerts are coming when you get to sites containing our tags. You can try it by yourself.
https :// www. thewatchcartoononline . tv/ american-dad-season-17-episode-6-roger-needs-dick (under-the-video ad spot)

[Edit: Removed hyperlink to conform with the Participation Guidelines and Terms of Service]

Kudos0

Re: False Positive is not removed

Okay - your mini profile [here] changed.
I thought you were Norton user.
Norton Community is primarily peer support.  


Maybe, you'll need to: 

click > 'My issue isn't listed above'
Please fill out this form to chat or to get phone number - 

Kudos0

Re: False Positive is not removed

We've already sent a couple of requests to your Support Team. Unfortunately, no effect yet. Live Support chats drop. Sometimes it's not possible to even start a new one.

If you had any direct contact of a decision-maker or a relevant Team representative, that would be of great help indeed!

Kudos0

Re: False Positive is not removed

keeper:

Yes, that's right. I'm a representative of.
The last article is more about to promote a product. You can find same articles about every ad network. 

Alerts are coming when you get to sites containing our tags. You can try it by yourself.
https: //www. thewatchcartoononline. tv/american-dad-season-17-episode-6-ro... (under-the-video ad spot)

 Yes, I have to disable my uBlock Origin to see >


https://safeweb.norton.com/report/show?url=https://www.thewatchcartoononline.tv/american-dad-season-17-episode-6-roger-needs-dick = SAFE

Kudos1 Stats

Re: False Positive is not removed

keeper:

We've already sent a couple of requests to your Support Team. Unfortunately, no effect yet. Live Support chats drop. Sometimes it's not possible to even start a new one.

If you had any direct contact of a decision-maker or a relevant Team representative, that would be of great help indeed!

Hmm - I'll try - no promises.  

Kudos0

Re: False Positive is not removed

Okay, thanks in advance anyway.

Kudos0

Re: False Positive is not removed

Kudos0

Re: False Positive is not removed

Kudos0

Re: False Positive is not removed

These pop-ups are served by another ad network. But that Request is very useful for our product as well, not to copy the mistake. Thanks!

Kudos0

Re: False Positive is not removed

https://chrome.google.com/webstore/detail/tv-streaming-plus/lkainpcnkfnhlcokkbmhfjabmpaeamfo

Kudos0

Re: False Positive is not removed

Kudos0

Re: False Positive is not removed