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E-mailing Symantec employees
Just a reminder folks—please don't e-mail Symantec employees directly with your questions. We're not supposed to provide one-on-one technical support via e-mail for many reasons. Plus it makes it impossible for other people who might have the same problem as you to see the answer.
Please post all questions/problems directly to the boards here. Who knows, maybe another member here can answer your question more quickly than we can!