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App advisor détecte un comportement inhabituel sur une appli système préinstallée

Bonjour, App advisor détecté un comportement inhabituel sur une appli nommée 'intent filtrer vérification service' qui semble être une appli système pré-installé avec le tel (l'appli n'apparaît pas dans la liste des applis, elle n' ...
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Autor:
Posted:
06-fev-2019 | 2:40PM
Comentários:
3
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0
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0
Solved

Is the Norton Mobile Security blocked number list transferrable?

I recently purchased a new Galaxy S9 smartphone. Of course, I've installed Mobile Security on the new phone.  On my old phone I had a rather lengthy list of call numbers that had been blocked (scammers, robo's, etc.).  Although I've searche ...
Forum Thread
Autor:
Posted:
04-fev-2019 | 8:00AM
Comentários:
6
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0
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0
Solved

Link guard will not enable

Just wondering if anyone has an idea of when link guard will be fixed or am I missing something on my device? My device is a S9+ and while trying to enable link guard within the nms app, I'm redirected to norton's support page via a browser opti ...
Forum Thread
Autor:
Posted:
13-jan-2019 | 9:44PM
Comentários:
7
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0
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0
Solved

Removing files

How to remove files from Norton's mobile securities junk files and put then somewhere else or save them to somewhere else? I need a solution. ...
Forum Thread
Autor:
Posted:
12-jan-2019 | 10:26AM
Comentários:
1
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0
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0
Solved

scan on my android says its safe, I know its wrong

Hi, this is the first time I'm asking a question here, please forgive me if I'm doing it wrong. I downloaded Norton to my Samsung because I keep getting a pop up for a prize. Ran the scan, Norton says everything is fine. Got the pop up again. Wh ...
Forum Thread
Autor:
Posted:
17-nov-2018 | 9:30AM
Comentários:
4
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0
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0
Solved

Norton Mobile Wifi privacy

I've recently been unable to activate my VPN and have been getting an error "We were unable to set up your subscriptions due to a system error. Please try again. (3304)" Has anyone else seen this and does anyone have a solution? I need a so ...
Forum Thread
Autor:
Posted:
06-nov-2018 | 8:37AM
Comentários:
10
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0
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0
Solved

Norton Security iOS Login Issues

I recently received an email stating that I was eligible to use Norton Security for iOS (presumably via my Norton Core subscription). I was able to download the application, but it does not seem to like my credentials. After entering my username and passw ...
Forum Thread
Autor:
Posted:
26-out-2018 | 7:27AM
Comentários:
15
Kudos:
0
Eu também:
3
Solved

how to turn off notification of backup not being done in 7 days

I do not use the backup feature of Norton Mobile.  Never the less that app keeps telling me that it has been more than 7 days since I did a backup.  How do I get rid of this notification?  I have the contact backup schedule set to off. Thanks, Bill I need ...
Forum Thread
Autor:
Posted:
31-out-2018 | 2:47PM
Comentários:
5
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0
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0
Solved

Turning off constant 'background operation' notices

I recently renewed my Norton Security on my Android 5.1 phone. I deleted the app on my phone and sent the download link from the My Norton dashboard. Reinstalled and the app is working fine and the subscription shows the correct days left. Ever since I re ...
Forum Thread
Autor:
Posted:
11-out-2018 | 1:07PM
Comentários:
30
Kudos:
0
Eu também:
2
Solved

Norton mobile ne s’exécute plus sur mon mobile.

Bonjour,  Depuis la mise à jour de Norton Mobile Security 4.3.0, Norton ne s'exécute plus en arrière-plan. Pour le relancer, je doit ouvrir l'applis manuellement. Dans les paramètres de mon mobile, "gestionnaire des activités en arrière-pla ...
Forum Thread
Autor:
Posted:
07-out-2018 | 5:47AM
Comentários:
7
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0
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0
Solved

ID-Safe on Android 7 and security certificates

ID-Safe (on Android) reports a problem with the security certificate for https:// jbhifi(dot)com(dot)au but Chrome/Google and Safeweb.norton.com report everything is fine. Which to believe? Am I missing the obvious? ID-Safe ID-Safe specific Chrome general ...
Forum Thread
Autor:
Posted:
24-set-2018 | 9:40AM
Comentários:
3
Kudos:
0
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0
Solved

Bluetooth Blueborne Vulnerability

Has anyone heard of an insidious vulnerabilty called "Blue Borne" whereby a hacker within range of a device or vehicle can easily install malware thru activated bluetooth, then take it over and infect other nearby devices without detection? Is i ...
Forum Thread
Autor:
Posted:
10-set-2018 | 2:50PM
Comentários:
6
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0
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0
Solved

Connection à mon compte Norton impossible!

Bonjour, J'ai dû réinitier mon smartphone, donc, il a fallu que je réinstalle Norton Mobile Security. C'est bien entendu la version d'évaluation qui s'est installée et quand je clique sur "connection" pour activer mon abonnem ...
Forum Thread
Autor:
Posted:
15-set-2018 | 12:59PM
Comentários:
7
Kudos:
0
Eu também:
0
Solved

remove old contacts backups

Hi. I replaced my old android to Iphone. I am want to backup my contacts. I get a message "You don not have enough space available. Delete old backups and try again' How can I delete my backups? this is a new Iphone without any backups yet. when ...
Forum Thread
Autor:
Posted:
30-ago-2018 | 11:15AM
Comentários:
5
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0
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0
Solved

Web protection continually deactivates on Android phone

This issue began following a recent OS update. I can activate web protection but it deactivates a short time later, or as soon as I run chrome. My phone is a Huawei P10 lite with android version 8.0.  Thanks in advance Karl I need a solution. ...
Forum Thread
Autor:
Posted:
20-ago-2018 | 1:22AM
Comentários:
5
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0
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0
Solved

Nortom Mobile Is Not Changing Subscription Days Left

I just recently renewed my subscription on June 23 for Norton Security for my computer and android phone. The phone is not chaging the correct number of days left on my subscription. It stays at 359 days whereas my computer is changing each day and shows ...
Forum Thread
Autor:
Posted:
17-jul-2018 | 10:05AM
Comentários:
3
Kudos:
0
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0
Solved

How do I create a website blacklist through Norton Mobile Security?

I would like to block a few websites on my phone without adding my phone as a child phone in Norton Family and creating house rules for myself.  How do I use Norton Mobile Security (on Android) to create a blacklist or other list of sites that I want to b ...
Forum Thread
Autor:
Posted:
02-jul-2018 | 11:16AM
Comentários:
1
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0
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0
Solved

Link Guard

Norton Mobile Security has been misbehaving for the last week.  Since the update last Monday (2018-06-18), Link Guard doesn't work.  The toggle-on switch stays grey and toggled-off.  When I click it, it offers me three options in the pop-up menu at t ...
Forum Thread
Autor:
Posted:
25-jun-2018 | 12:11PM
Comentários:
18
Kudos:
0
Eu também:
0
Solved

Update query

Hello, i have three devices using Android (2 on 7.0 and 1 on 5.1). Last night, one of the android 7 devices received an update, through the play store, for Norton security. However, the other two devices have received no update yet, and are still using th ...
Forum Thread
Autor:
Posted:
14-jun-2018 | 3:34AM
Comentários:
8
Kudos:
0
Eu também:
0
Solved

Mobile Security Anti-Theft Location Service

How does the Norton Mobile Security location tracking service function? Is there something I have to do or configure? I never knew the function existed until recently, however it appears the function was tracking my phone successfully (and unbeknownst to ...
Forum Thread
Autor:
Posted:
10-jun-2018 | 7:25AM
Comentários:
6
Kudos:
0
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0
Solved

Compromised network message

During the evening of March 27, 2018, my android phone stated displaying messages from Norton Mobil Security that my Wi-Fi Network was "compromised by an unknown third party..." using SSL decryption attempting to "view and alter [my] commun ...
Forum Thread
Autor:
Posted:
28-mar-2018 | 6:05AM
Comentários:
6
Kudos:
2
Eu também:
12
Solved

Is there a solution to the problem of Network Compromised message?

Help- Is this a bug or a real issue? Keep getting message on my phone & tablets but not desktop = 'this network is compromised by an unknown third party that may view & alter your communications. SSL Decrypting An attacker is attempting to de ...
Forum Thread
Autor:
Posted:
28-mar-2018 | 6:28AM
Comentários:
28
Kudos:
2
Eu também:
10
Solved

Can NMS be renewed with a new product key?

I have a 5-gadget license for Norton Security that is expiring in 2 days. I always buy a new product key, usually from Amazon, instead of using the symantec auto-renewal. Last year I was able to renew all of my licensed gadgets by simply logging into my n ...
Forum Thread
Posted:
30-mai-2018 | 10:52AM
Comentários:
2
Kudos:
0
Eu também:
0
Solved

NMS not available in Google Play?

Hi, I was going to set up NMS on my Samsung Galaxy S7. Did go to Google Play, but was not able to see NMS there. I suppose the answer will be that it is not available in my country, Iceland? Which is strange because programs from other security vendors ar ...
Forum Thread
Autor:
Posted:
09-mai-2018 | 2:31AM
Comentários:
6
Kudos:
0
Eu também:
0
Solved

Remove Main Screen Lock

Hey PW- Originally I stopped in here just to ask another stupid question, but I got side-tracked and before I'm BANNED for Life I got one for you.  After a constant Nag telling me to complete Security Setup, I enabled a Main Screen Lock (the transluc ...
Forum Thread
Autor:
Posted:
02-mai-2018 | 6:15PM
Comentários:
4
Kudos:
0
Eu também:
0
Solved

False positive detection of "Work profile setup"?

Hi, Admins- just tried to post this info and it hasn't appeared yet. If both do, then please delete one! I had a NMS 4.0.1.4038 result of malware on a stock system app direct from Google when selecting to scan system apps as well - "Work profile ...
Forum Thread
Autor:
Posted:
19-jan-2018 | 9:19AM
Comentários:
7
Kudos:
0
Eu também:
1
Solved

Application Monitor not active

Norton Mobile Security Version 4.0.0.4024 is installed on my Android cell phone; all features of Norton except Application Monitor are active. Whenever I open Norton Mobile I see the warning that Google Play Application Monitor needs to be activated; when ...
Forum Thread
Autor:
Posted:
13-jan-2018 | 10:54AM
Comentários:
6
Kudos:
0
Eu também:
0
Solved

Premium 30 Day Trial Period

Hi, A couple of days ago I installed Norton Mobile Security on the Google Play Store. I was using a different security product previously and I got fed up with all of the ad's that were contained within the software. So I thought I would try somethin ...
Forum Thread
Autor:
Posted:
08-jan-2018 | 3:15AM
Comentários:
3
Kudos:
0
Eu também:
0
Solved

Sneak Peek Norton not working.

Sneak Peak "Take Photo" not working.  When you click on "Take Photo", the message "Norton Mobile Security requires permission to access your device’s camera. Go to your device’s Settings to allow access", comes up and there i ...
Forum Thread
Autor:
Posted:
25-dez-2017 | 3:26PM
Comentários:
3
Kudos:
0
Eu também:
0
Solved

Need help downloading norton onto another device

trying to download norton onto another device. getting message "device not supported". Can anyone advise in laymans terms I need a solution. ...
Forum Thread
Posted:
21-jun-2017 | 7:01AM
Comentários:
7
Kudos:
0
Eu também:
0