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'Norton Security has Stopped'

My Norton Mobile Security keeps showing a small window which says that Norton has stopped and it offers to continue or close the app. It does this, for example, if I wanted to open a link in a pdf being displayed on my tablet. It doesn't seem to be a ...
Forum Thread
Autor:
Posted:
04-fev-2018 | 7:48AM
Comentários:
18
Kudos:
1
Eu também:
3

'SIM card lock disabled'- since today's update

Since the app update today, the anti-theft section displays only 75% amber reading with the notification that the SIM lock isn't enabled. My Samsung Tab A does not have a SIM lock to my knowledge, so I'm stuck with this annoying problem in the N ...
Forum Thread
Autor:
Posted:
28-abr-2018 | 5:41AM
Comentários:
4
Kudos:
0
Eu também:
0

"key" icon missing wifi Privacy

Samsung galaxy s9+, Android 8.0. WiFi Privacy used to display an icon resembling a key in the notification bar when the VPN was connected. I can not find any setting for this. It was useful to me, so I would like to see it come back. I need a solution. ...
Forum Thread
Autor:
Posted:
13-jun-2018 | 12:31PM
Comentários:
14
Kudos:
0
Eu também:
0

"This network is Compromised by an unknown third party that may view and alter your communications"

"This network is Compromised by an unknown third party that may view and alter your communications" My home router was showing this was an issue on just the 5 GHz WiFi side  when connected to my Samsung S7 This was not showing up the 2.4 GHz WiF ...
Forum Thread
Autor:
Posted:
28-mar-2018 | 11:43AM
Comentários:
3
Kudos:
0
Eu também:
3
Solved

"Your connection is not secure"?? Can't log into Norton acct

My previous version of Norton Mobile had expired & I kept getting the "Your connection is not secure" error when I tried to log into the app to update to the new code I have.  The rest of the error message states "Cannot verify the serv ...
Forum Thread
Autor:
Posted:
02-jan-2017 | 9:38PM
Comentários:
6
Kudos:
0
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0

Account cancel

How do I fully cancel my account? I need a solution. ...
Forum Thread
Autor:
Posted:
30-mar-2017 | 10:22AM
Comentários:
1
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0
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0

Ajout d'une tablette samsung à une licence

Bonjour,  J'ai une licence pour 3 appareils. Elle n'est installée que sur 2 et je souhaite l'installer sur une tablette SAMSUNG. J'ai suivi la procédure mais NORTON ne rattache pas NORTON MOBILE SECURITY à ma licence mais m'instal ...
Forum Thread
Autor:
Posted:
01-set-2018 | 2:41AM
Comentários:
4
Kudos:
0
Eu também:
0

All Phones and Tablet Offline

I have a 10 device license of Norton Security with Backup.  I have three desktops (PC), two laptops (PC), three phones (Android), and one tablet (Android).  All of the Android devices show 'offline' in the Devices area of My Norton.  All of the ...
Forum Thread
Autor:
Posted:
11-fev-2018 | 6:13PM
Comentários:
1
Kudos:
0
Eu também:
0

an Orange 2 on my Norton Icon

Hi Guys I know this must sound noobish but i have an orange 2 on my mobile icon... i know usually it would mean that 2 things need to be done!! but for the life of me I have searched everywhere to see if there is anything amiss but everything is in the gr ...
Forum Thread
Posted:
01-out-2018 | 3:29AM
Comentários:
4
Kudos:
0
Eu também:
1

Android 7 Nougat

Hey, I have a Nexus 5X and wil get android 7 one of these days or weeks. I'm using Norton Mobile Security and want to know if it is compatibel with the new version of Android. Thanks for your answers. Sven Kemp I do not need a solution (just sharing ...
Forum Thread
Autor:
Posted:
26-ago-2016 | 11:50AM
Comentários:
2
Kudos:
0
Eu também:
0

Android 7 Nougat prevents device lock / PIN replacement?

Hi I use a Google Pixel C which has now latest Android 7 version installed. I heart that Google has changed an API by which software could replace PIN by another one as protection for ransoftware. I was curious what this means for Norton Mobile Security b ...
Forum Thread
Autor:
Posted:
03-set-2016 | 11:07AM
Comentários:
7
Kudos:
0
Eu também:
0

Android 8 issue?

Anyone having the same issue with Android 8? Symptom: While running Norton Mobile Security (version 4.0.1.4039) for a period of time (can be few seconds- few hours) it stopped, when re-launch the NMS app, Web Protection resetted to disable. Device: Huawei ...
Forum Thread
Autor:
Posted:
07-mar-2018 | 9:16PM
Comentários:
22
Kudos:
0
Eu também:
0

Android Mobile Security Sneak Peak and Locate not working

I am having issues with Android Mobile Security Sneak Peak and Locate not working most of the time.  I have Norton Security and Antivirus (Beta) ver 4.1.0.4070 installed on my Samsung Galaxy S8+(running Oreo 8.0.0).  When trying to use the Sneak Peak and/ ...
Forum Thread
Autor:
Posted:
04-abr-2018 | 9:04AM
Comentários:
10
Kudos:
0
Eu também:
0

Android Performance: Swipe, scroll on both Android Home interface and other apps

Hi, New LG V30+, clean install of NMS with and without Web protection and noting considerable scroll and swipe lag (not smooth movement of objects).  Removed NMS and performance returned to expected behavior.  I have NMS on a Fire HD 8 and no issue.  The ...
Forum Thread
Autor:
Posted:
01-jan-2018 | 8:11AM
Comentários:
10
Kudos:
0
Eu também:
0

Android security updates

Hi All It has come to my attention that android phones are unlikely to receive security updates much beyond 2-3 years of their purchase. I would like to know that if these updates are no longer sent to my phone, can I rely on my norton mobile to protect m ...
Forum Thread
Autor:
Posted:
13-ago-2018 | 7:03AM
Comentários:
2
Kudos:
0
Eu também:
0

Announcing Norton Mobile Security 4.3 for Android

We are happy to announce that the Norton Mobile Security team has released  Norton Mobile Security 4.3.0  update for our Android customers.This version is released for all supported languages.  Please refer  Announcing Norton Mobile Security 4.3 for Andro ...
Forum Thread
Autor:
Sunil_GA Admin
Posted:
20-set-2018 | 9:04AM
Kudos:
1
Eu também:
0

Announcing Norton Mobile Security 4.3.1 for Android

[Updated on 14th November, 2018] We have release Norton Mobile Security  4.3.1  build  4260  update for Android in all supported languages.  Please refer  Announcing Norton Mobile Security 4.3.1 for Android Product Update Announcement blog for release det ...
Forum Thread
Autor:
Sunil_GA Admin
Posted:
29-out-2018 | 7:51AM
Kudos:
0
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0

Announcing Norton Mobile Security 4.4.0.4302 for Android

We have released Norton Mobile Security 4.4.0.4302  for our Android customers!  This build contains the fix for an issue where customers were shown intermittent & false ‘Ransomware Detected’ notifications-  Thread I do not need a solution (just sharin ...
Forum Thread
Autor:
Sunil_GA Admin
Posted:
24-dez-2018 | 11:07AM
Kudos:
0
Eu também:
0

Announcing Norton Mobile Security 4.4.1.4335 for Android

[Updated on 7th March] Norton Mobile Security 4.4.1.4335  has been released for Android customers.  Below are changes seen in this build: Due to the recent policy changes made by Google, the Call Blocking feature is currently disabled on Android 9.0 and a ...
Forum Thread
Autor:
Sunil_GA Admin
Posted:
21-fev-2019 | 4:38AM
Kudos:
1
Eu também:
1

Anti-Spam for Android email client

Installed Norton Mobile Security on my Android phone not just for anti-virus but hoping it would integrate with my standard email client  to provide anti-spam capabilities, like I get on my Outlook email client on my Windows 10 laptop. No such luck.  Any ...
Forum Thread
Autor:
Posted:
23-mar-2018 | 2:31PM
Comentários:
3
Kudos:
0
Eu também:
0

Anti-Theft SMS Commands to remove Lock And Scream??

I see how I can text my missing phone and lock, locate, scream, ECT. ECT.... I.JUST WANT TO KNOW IF THEIR ARE TEXT COMMANDS TO TAKE AND REMOVE THE LOCK AND SCREAM FEATURES OR DO I HAVE TO HAVE WEBSITE ACCES?? I do not need a solution (just sharing informa ...
Forum Thread
Autor:
Posted:
07-jan-2018 | 8:01PM
Comentários:
1
Kudos:
0
Eu também:
0

Anybody else this problem (with the cellphone)?

350/5000 Hello everybody, this is what i tried to send to Symantec by using their e-mail adress posted in the Play Store. Maybe i learned that you cannot send mails to Symantec... quote Hello Symantec, my cellphone is a Samsung A3 (2016) with Android 7. A ...
Forum Thread
Autor:
Posted:
30-abr-2018 | 4:14AM
Comentários:
1
Kudos:
0
Eu também:
0

App advisor and Wireless Access Point

I have a problem when using Mobile security App advisor to pre-scan a App on Google play before I download it onto an android device. It only occurs when my device is connected wirelessly to a Wireless Access Point. Instead of indicating if a App is " ...
Forum Thread
Autor:
Posted:
31-dez-2018 | 2:41PM
Comentários:
5
Kudos:
0
Eu também:
0
Solved

App advisor claims apps share my location despite permissions being denied

I've got an s7 edge with a paid subscription to Norton mobile security. The app advisor keeps telling me that 4 apps are sharing my location and sending it to various locations. These are the Dictionary app (location sent to Sessionm. Inc, in Boston, ...
Forum Thread
Autor:
Posted:
09-jul-2017 | 4:06AM
Comentários:
2
Kudos:
0
Eu também:
0
Solved

App advisor détecte un comportement inhabituel sur une appli système préinstallée

Bonjour, App advisor détecté un comportement inhabituel sur une appli nommée 'intent filtrer vérification service' qui semble être une appli système pré-installé avec le tel (l'appli n'apparaît pas dans la liste des applis, elle n' ...
Forum Thread
Autor:
Posted:
06-fev-2019 | 2:40PM
Comentários:
3
Kudos:
0
Eu também:
0

App Advisor has different results

Can someone PLEASE explain to me why an app that Playstore scans as safe(with a checkmark), once installed it scans as safe(WITHOUT A CHECKMARK) and states APP IS SHARING YOUR PERSONAL INFORMATION BUT THE LOCATION IS NOT KNOWN? How does this happen? Once ...
Forum Thread
Autor:
Posted:
06-jan-2019 | 6:25AM
Comentários:
13
Kudos:
0
Eu também:
0

App Advisor powered by Norton™ Mobile Insight & Google App, Truecaller App

Hi, I am using Motorola G5S Plus. Having all Norton apps paid versions.  Yesterday I got update in google Play Store. I seen The Google App, Truecaller in list. Curiously I open it, then as per Norton Mobile Security App feature 'App Advisor powered ...
Forum Thread
Autor:
Posted:
13-dez-2017 | 2:51AM
Comentários:
3
Kudos:
0
Eu também:
0

App lock doesn't work

Hi, first time post. Got a new phone (Oppo A57) and installed the range of Norton products I had on previous phone. App Lock does not consistently work. Once I "enable" on the apps I select, it will work the first time around. However, once the ...
Forum Thread
Autor:
Posted:
25-jan-2018 | 1:12AM
Comentários:
23
Kudos:
0
Eu também:
0

App Prompted New Vault and Now Old One is Gone

HELP! I just downloaded the Norton Mobile Security App.  I used my normal Norton login and password (for my main account), and followed the instructions.  My vault, which I've had for years, didn't show up in the vault list.  So, the app said to ...
Forum Thread
Autor:
Posted:
01-set-2016 | 7:11PM
Comentários:
2
Kudos:
0
Eu também:
0

Apple 6s with iOS 11.0

My Apple phone is running IOS 11.0 and is on but shows being off line. Any one know why this phone is off line. I have signed in and asked for a locate but it just continues to search! I need a solution. ...
Forum Thread
Autor:
Posted:
26-set-2017 | 9:33AM
Comentários:
1
Kudos:
0
Eu também:
1