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Upgrade LifeLock Plan

I was trying to change my LifeLock Plan to the next level which inludes bank account and credit card monitoring. I was not successful. I got bounced between LifeLock and Norton reps for almost an hour and taked to about 6 people. Apparently LifeLock and N ...
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Autor:
Posted:
11-abr-2019 | 10:58AM
Comentários:
3
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0
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0

Dark web monitoring not working?

I purchased Norton 360 Dexlue yesterday. It's been good so far except I can't enroll in dark web monitoring. When I click on the link do it, I get brought to an error page with a red exclamation point in a red circle. There's nothing else o ...
Forum Thread
Autor:
Posted:
19-abr-2019 | 12:27PM
Comentários:
2
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0
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0

iOS uses 2 seats in device licenses

Hi! I'm managing my devices, and I see that my iPhone and iPad uses two licenses each.  I looked at them and for each iOS device, one seat license is for Norton Security, and the other seat license is for Norton Mobile Security.  Can I remove one of ...
Forum Thread
Autor:
Posted:
17-abr-2019 | 9:35AM
Comentários:
1
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0
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"FREE upgrade" to "NEW Norton 360" from Security Deluxe really a plus?

I'm currently a few months into a 1-yr subscription to Norton Security Deluxe 2019 and just got a popup offering me a "FREE upgrade to NEW Norton 360."  When I purchased Security Deluxe on Amazon, they weren't even offering any version ...
Forum Thread
Autor:
Posted:
13-abr-2019 | 4:46AM
Comentários:
2
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0
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Norton security premium

Hi there, It's about Norton security premium. Me and My friends were thinking about buying it, but I've a doubt. It says it can protect up 10 devices, right? Is it for 10 different users or same user with 10 devices? I'm new to this and con ...
Forum Thread
Posted:
03-abr-2019 | 4:36PM
Comentários:
2
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0
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can't find the key-code on the card bought by the retailer

I have bought an annual subscription by the retailer, but it consists of a paper-card with no printed key-code for renewing my subscription. But the site (norton.com/setup) just ask for that code, and can't proceed. I need a solution. ...
Forum Thread
Autor:
Posted:
29-mar-2019 | 6:44AM
Comentários:
3
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0
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Incorrect Licenses Used

When I log into my account dashboard, I see a line saying that I have used 9 (or 10) of my 10 licenses.  The problem, is when I click on view devices, it only shows 7 (a couple of which are phones).  Where are these other licenses in use and how can I vie ...
Forum Thread
Autor:
Posted:
27-mar-2019 | 6:21AM
Comentários:
1
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0
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1
Solved

Can't renew Norton Secure VPN with access code from Amazon?

Every time I go to install my new Norton Secure VPN product code from Amazon.com on my Windows 10 desktop, it installs, then shows me that the product is expired and I need to renew and buy the product from Norton. At least with Norton Security I was give ...
Forum Thread
Autor:
Posted:
10-mar-2019 | 9:41PM
Comentários:
3
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0
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0
Solved

Install Issues after Beta 360 stuck with Beta

I will create my issue in steps- Responded to Norton to take part in the 360 Beta Norton Security Product has been installed but 24 days left in my original Norton Security-as part of the 360 beta Instead of waiting on original subscription as tied to thi ...
Forum Thread
Autor:
Posted:
09-mar-2019 | 3:19PM
Comentários:
5
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0
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0
Solved

Can I add a product key to an existing installation to extend my subscription?

Is there any way to extend my Norton subscription by buying an in store copy of Norton Internet Security and entering the product key to my existing installation to extend my subscription? Or is the only options to extend my subscription is to have " ...
Forum Thread
Autor:
Posted:
04-mar-2019 | 3:45AM
Comentários:
3
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0
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1

Programs Controls Blank/Updates not current/Also more than 1 version

Okay I have been dealing with this essentially since Norton created the ability to block files from going online.  I use this feature a great deal to block programs that despite saying no internet contact/system reports/crash reports, etc they still do it ...
Forum Thread
Autor:
Posted:
19-mar-2019 | 12:57AM
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Solved

Renewal price got in email idscrepancy

Today, Feb. 20, I received an email from Norton staing I could renew my Norton Security Premium (10 devices) for a special price of $19.99 and thisoffer is good until March 12.  When I clicked the link to "Get the price", it goes to the billing ...
Forum Thread
Autor:
Posted:
20-fev-2019 | 1:06PM
Comentários:
13
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0
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1

ERROR 1005: I can't installa Norton Secure VPn on my tablet

Hello, I have a Tablet Android ARCHOS 101d Neon, android version 4.4.2 I managed to install Norton Mobile but I can't install Secure VPN. I managed to download it. Norton support doesn't know and their engineers don't know neither. I have t ...
Forum Thread
Autor:
Posted:
05-mar-2019 | 3:42AM
Comentários:
10
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0
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Renewal Activation

I still have 41 days security and just purchased renewal. If I activate the new, will I loose those 41 days or will the software accumulate more than 365 days?  When should I activate my new renewal? I need a solution. ...
Forum Thread
Autor:
Posted:
03-mar-2019 | 12:21PM
Comentários:
1
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0
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Is it time to switch

I have been a loyal and satisfied subscriber of Norton 360 since 2009. Recently i was asked about what antivirus i used and i pointed them to Norton.com, however i noticed a new bunch of products and my traditional Norton 360 was no where in sight.  I sti ...
Forum Thread
Autor:
Posted:
27-fev-2019 | 1:45PM
Comentários:
2
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0
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Update from Secutity Delux to Premium

I currently have Norton Security Deluxe installed, but which expires next week. Purchased Premium Key from Amazon. When I enter new key, will all my devices automatically upgrade or do I have to reinstall all. I need a solution. ...
Forum Thread
Autor:
Posted:
23-fev-2019 | 10:51AM
Comentários:
2
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0
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Solved

Can NIS Premium key be used on NIS Deluxe install

I have NIS Deluxe installed and I purchased a NIS Premium key for when it runs out in a month. Can I input this key from the program to update the subscription or do I need to download and reinstall the program? If I have to download and install can I ins ...
Forum Thread
Autor:
Posted:
20-jan-2019 | 9:05AM
Comentários:
4
Kudos:
0
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0
Solved

Can't find norton security premium w/ backup on the website??

So while I was searching for the norton security premium w/ backup on norton's website I couldn't find it it anywhere instead I found this new norton 360 (norton 2018 software) on the site. Is norton website doing a maintenance on the site since ...
Forum Thread
Autor:
Posted:
16-jan-2019 | 7:56PM
Comentários:
16
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0
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Norton Identity vs Lifelock

What's the difference between Norton Identity and Lifelock?  Looks like both are free with Norton Security.  They both ask  for similar personal information.  I need a solution. ...
Forum Thread
Autor:
Posted:
06-fev-2019 | 5:02PM
Comentários:
1
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0
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0
Solved

Automatic Renewal Price

Yesterday I received an email notifying me that my automatic subscription renews on 1/26/2019 and it shows my price is $69.99 which I can't afford!!!  Last year I paid $39.99 plus tax. I noticed on your website there are Norton deals available, Norto ...
Forum Thread
Autor:
Posted:
12-jan-2019 | 1:11PM
Comentários:
4
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0
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price to change to the new 360

I just surfed the Norton USA website. When I was offered an offer to switch from Norton Deluxe to Norton 360 select for $ 30. I think it's a good offer although it will only convert your version and will not increase days. But 5 devices seem to me fe ...
Forum Thread
Autor:
Posted:
04-fev-2019 | 11:13PM
Comentários:
2
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0
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0

Credit Card Charged, Transition Canceled

Had a pop-up that said that my Norton license would expire in 30 days, which was true, and provided a link for renewal. I clicked on the link and got to the renewal screen. All of my information, including credit card information, was pre-filled. I went t ...
Forum Thread
Posted:
29-jan-2019 | 9:38AM
Comentários:
2
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0
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Protected devices don't show up in Device Security of? of 10 Devices Protected

I recently updated to the latest version of Norton Security with Backup, and have 7 of 10 devices with Norton loaded on them. However, only 5 of the 7 devices are showing up on my subscription page, and no matter what I try, I can't get my subscripti ...
Forum Thread
Autor:
Posted:
27-jan-2019 | 2:23PM
Comentários:
6
Kudos:
0
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0

Norton Security

Why do I all of a sudden have two Norton Security Icons showing in my hidden desktop? But if I go to my  Windows downloaded programs page it is showing only one Norton Security progam is downloaded. I need a solution. ...
Forum Thread
Autor:
Posted:
26-jan-2019 | 4:54PM
Comentários:
1
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0
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0

Norton security premium vs New Norton 360 Upgrade

Got email to upgrade to New Norton 360,  I'm curious what is the difference would be, additional VPN I see, Add-On lifeblock service for additional cost, but not clear on if there is any other changes or license changes. I'm not a fan of lifeblo ...
Forum Thread
Autor:
Posted:
24-jan-2019 | 2:59PM
Comentários:
18
Kudos:
0
Eu também:
1
Solved

Supicious email?

I’ve received two of these ‘suspicious’ emails purporting to come from Norton, offering to give me an extra year on renewing for 2 years, the email starts with Dear Norton customer rather than my name, links all point to  www.mylivechat.com/chatnoscript.a ...
Forum Thread
Posted:
24-nov-2018 | 9:57AM
Comentários:
7
Kudos:
2
Eu também:
0

Questionable Promotion of Third Party Add-Ons

I am a long-time user of Norton's Security software- over ten years.  I am disturbed by Norton's promotion of third party add-ons masquerading as an update of the original software or not clearly stating that Norton's "privacy policy&q ...
Forum Thread
Autor:
Posted:
15-jan-2019 | 1:55PM
Comentários:
1
Kudos:
0
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0

How do I rename a device on my Norton Subscriptions?

How do I rename a device on my Norton subscriptions?  I just downloaded my unused license to my daughter's laptop and the device name that now shows up under My Subscription- Manage License is completely unintuitive (DESKTOP-such and such).  I have a ...
Forum Thread
Posted:
15-jan-2019 | 10:35AM
Comentários:
1
Kudos:
0
Eu também:
0
Solved

False Subscription Expired message

A Norton Antivirus notification message appeared "You are no longer protected,. Renew now."  Well, I was surprised as my subscription falls due mid-year. I logged into My Norton and it says my subscription has 116 days to run. Why do I get false ...
Forum Thread
Autor:
Posted:
16-dez-2018 | 6:18PM
Comentários:
3
Kudos:
0
Eu também:
0

Can I just buy a new subscription from the norton website instead of renewing?

This question has possible been asked a million times but I'm a newbie so here it goes. My subscription on my current norton is about to expire in less than a month and I've been searching around trying to see the best prices to get a new subscr ...
Forum Thread
Autor:
Posted:
09-jan-2019 | 6:45PM
Comentários:
5
Kudos:
0
Eu também:
0