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Regaining Product Activation After Google Account Deleted

Someone experienced with Google Store advice needed. I need to delete the Google account I downloaded Norton Mobile Security with. Deleting this Google account will erase/lose access to all apps I have downloaded from Google store including Norton Mobile ...
Forum Thread
Autor:
Posted:
02-jul-2017 | 5:50AM
Comentários:
3
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0
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Windows 10 phones

Can I install Norton Core Security software on a Windows 10 Phone or a Windows 7 or Windows 8.1 PC? I have an ipad but I rarely use it. All my equipment mobile or otherwise is MS. It would be helpful for me to manage my Core router and home network using ...
Forum Thread
Autor:
Posted:
09-jan-2018 | 9:02PM
Comentários:
2
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0
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0

I have a Samsung S7, Norton mobile activated, now vpn shows unsecure conn. and won't connect

Norton in use about a year, wifi privacy had worked, now it shows unsecured connection, and won't connect.  Thanks. I need a solution. ...
Forum Thread
Autor:
Posted:
09-jan-2018 | 11:43AM
Comentários:
4
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0
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0

Anti-Theft SMS Commands to remove Lock And Scream??

I see how I can text my missing phone and lock, locate, scream, ECT. ECT.... I.JUST WANT TO KNOW IF THEIR ARE TEXT COMMANDS TO TAKE AND REMOVE THE LOCK AND SCREAM FEATURES OR DO I HAVE TO HAVE WEBSITE ACCES?? I do not need a solution (just sharing informa ...
Forum Thread
Autor:
Posted:
07-jan-2018 | 8:01PM
Comentários:
1
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0
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What does activating Device administrator really do?

Anti theft functions require device administrator setup. Trying to find what this permission actually allows and any pros cons. I just want to make sure my user won't accidentally wipe or lock her tablet. Thank you I need a solution. ...
Forum Thread
Autor:
Posted:
06-jan-2018 | 9:59AM
Comentários:
3
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0
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Wi-Fi Protect issue

Attempting to add wi-fi protect to my android phone. Followed instructions in e-mail BUT the app wants to charge me when there should be no charge. What am I missing? I need a solution. ...
Forum Thread
Autor:
Posted:
05-nov-2017 | 10:05PM
Comentários:
8
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0
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MAC Attack Warning on Home WiFi, Using EERO Mesh Network

I set up an EERO WiFi Mesh network in my home, Two EERO Beacons and an EERO units. No Issues, worked great, need a little more coverage so I installed a second EERO into the mesh network.  Immediately Norton mobile on my phone popped up with "Comprom ...
Forum Thread
Autor:
Posted:
03-jan-2018 | 5:22PM
Comentários:
1
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0
Eu também:
1

Android Performance: Swipe, scroll on both Android Home interface and other apps

Hi, New LG V30+, clean install of NMS with and without Web protection and noting considerable scroll and swipe lag (not smooth movement of objects).  Removed NMS and performance returned to expected behavior.  I have NMS on a Fire HD 8 and no issue.  The ...
Forum Thread
Autor:
Posted:
01-jan-2018 | 8:11AM
Comentários:
10
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0
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Chat field is inactive, can’t get help

Message to relaunch Norton Mobile for anti-theft feature (where is relaunch icon or button?!)- tried to get help from Chat, but field to select help topic is inactive. Cannot get Chat. So I have 2 problems. I need a solution. ...
Forum Thread
Autor:
Posted:
30-dez-2017 | 8:06AM
Comentários:
1
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0
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Unable to connect home Comcast WiFi network

I just got a new phone. Generally I love Norton security and have it on all my devices, but I had to uninstall the Norton Security app on the new android. It not only warns me there is an insecure connection, but it actually blocks my phone from connectin ...
Forum Thread
Autor:
Posted:
21-dez-2017 | 1:32AM
Comentários:
1
Kudos:
0
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1
Solved

Please exclude disabled apps!

NMS rates the privacy of disabled Android apps on my Motorola Droid Maxx smartphone. This is confusing, unnecessary, and undesirable. It's confusing because it makes me wonder whether I've already disabled these apps. I had to check the apps to ...
Forum Thread
Autor:
Posted:
15-mai-2017 | 2:40PM
Comentários:
5
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0
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Phone Support Scam

Phone and computer hacker of mine chat with me as a Norton technical support representative. He said his name was Santos and from india. but he display very unprofessionalism and untrustworthy customer service I told him I am not comfortable to deal with ...
Forum Thread
Autor:
Posted:
15-dez-2017 | 4:02AM
Comentários:
4
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0
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0
Solved

Norton Antivirus didn't work on my Iphone 7 my Facebook account got hacked

   i called 844 757 8828 to report about my facebook account got hacked that why i contact facebook customer service phone number i told them i installed Norton mobile security on my iphone 7 after that my facebook account got hacked i reported it to face ...
Forum Thread
Autor:
Posted:
11-mai-2017 | 3:50AM
Comentários:
2
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0
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How do I activate my existing Norton subscription on my Android phone?

How do I activate my existing Norton subscription on my Android phone? I was able to do this on my PC.  I need a solution. ...
Forum Thread
Autor:
Posted:
13-dez-2017 | 6:51AM
Comentários:
2
Kudos:
0
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1

App Advisor powered by Norton™ Mobile Insight & Google App, Truecaller App

Hi, I am using Motorola G5S Plus. Having all Norton apps paid versions.  Yesterday I got update in google Play Store. I seen The Google App, Truecaller in list. Curiously I open it, then as per Norton Mobile Security App feature 'App Advisor powered ...
Forum Thread
Autor:
Posted:
13-dez-2017 | 2:51AM
Comentários:
3
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0
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0

Norton Wifi Privacy

Norton Wifi Privacy, une belle réalisation contre les vulnérabilités, appelées « KRACKs » (Key Reinstallation AttaCKs), est en fait un groupe de vulnérabilités qui, lorsqu'il est exploité, peut permettre aux attaquants d'intercepter et de voler ...
Forum Thread
Autor:
Posted:
13-dez-2017 | 1:38AM
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Unwanted passcode at mobile phone startup screen

I tested the lock feature of Norton Mobile Security and it works fine. But, now my startup screen on my mobile phone always asks for the Norton passcode. It wasn't doing this before. I don't want to have to put in a passcode at startup screen ev ...
Forum Thread
Autor:
Posted:
08-dez-2017 | 6:38PM
Comentários:
11
Kudos:
0
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0
Solved

Not receiving SMS codes

Hey Norton Last week, as a result I brought Security Deluxe, I activated two step authentication on my account. For some reason, I couldn't receive a SMS code on my phone when activating. Strangely enough, when I choose code by voice call I had no pr ...
Forum Thread
Autor:
Posted:
27-mar-2017 | 12:04PM
Comentários:
1
Kudos:
0
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WiFi Privacy Notifications

I have Norton WiFi Privacy installed on our Samsung S7 Edge cell phones. I have notifications set to 'Off' but notifications and the 'Key' symbol are still showing on the top toolbar. How to I turn them fully off? I want the program to ...
Forum Thread
Autor:
Posted:
04-dez-2017 | 8:45AM
Comentários:
4
Kudos:
0
Eu também:
0
Solved

Backup Issues

I am unable to backup my Apple iPhone with Norton Mobile.  The message I keep receiving says, "You don't have enough space available.  Delete old backups and try again."  I have logged in to my Norton Account, and attempted to delete old ba ...
Forum Thread
Autor:
Posted:
20-abr-2017 | 1:43PM
Comentários:
3
Kudos:
0
Eu também:
1

Norton WIFI Privacy secure VPN

I am using the secure VPN product but every time I sign into secure web pages or log in to get my emails I keep getting messages that someone is trying to access my accounts from Russia, Canada etc... I have figured out that it is this VPN product but it ...
Forum Thread
Autor:
Posted:
09-ago-2017 | 9:39AM
Comentários:
1
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0
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norton connect safe and norton wifi privacy

Just installed Norton Wifi Privacy. Want to use this AND keep Norton Connect Safe active (it didn't when I just tried). How do I keep connect safe active (i.e. pointing to their DNS servers) with OR without the wifi privacy app active? I need a solut ...
Forum Thread
Autor:
Posted:
28-nov-2017 | 2:28PM
Comentários:
1
Kudos:
0
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0

Using Norton Wifi Privacy- Unusual Traffic?

I recently installed Norton Wifi Privacy on both my Windows 10 Laptop and Mobile Phones.  A couple of times in the past week, I have received a warning of "Unusual Traffic" coming from my IP address, which violated some terms of service (I shoul ...
Forum Thread
Autor:
Posted:
28-nov-2017 | 5:50AM
Comentários:
2
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0
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0

Block Texts from Specific Numbers, Or...

My local Verizon Store said my BB Priv was Robo-Attacked or what: multiple text messages from many #s in the same area code and also from many area codes.  Sexual innuendo.  I had responded to a text like"R U available?"  Bad move on my part.  E ...
Forum Thread
Posted:
26-nov-2017 | 4:54PM
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0
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Web Protection turnes off constantly

Hi I have a Samsung S7 with Norton Mobile Security Great product- if it was not that the "web protection" is constantly disabled. I notice it every time I am about to install an app- as there is not determination of the app being safe or not. So ...
Forum Thread
Autor:
Posted:
26-nov-2017 | 7:33AM
Comentários:
1
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0
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0

SMS Commands not working with Note 8

I have not been able to use the SMS command to remote scream either of my note 8's and I have had no problems in years past on other note devices.  I did uninstall and reinstall on both devices to the latest NMS 3.23.0.3337, I also made sure to give ...
Forum Thread
Autor:
Posted:
25-nov-2017 | 4:55PM
Comentários:
7
Kudos:
0
Eu também:
0

Norton Wifi Privacy on iPhone 8 Plus

When I have Norton Wifi Privacy installed on my iPhone 8 Plus, it prevents the Carplay function from operating correctly.  I tried the phone in 2 different cars with Pioneer media systems installed.  I took the phone to the Apple store, but they could onl ...
Forum Thread
Autor:
Posted:
23-nov-2017 | 8:30AM
Comentários:
1
Kudos:
0
Eu também:
1

Mobile Security App Android vs iPad

I recently installed Norton Mobile Security on my Android cell phone and my ipad.  I'm seeing  what appears to be a less robust application on the ipad.  Am I correct? The ipad only has Anti-Theft and Backup features.  It doesn't have the Anit-m ...
Forum Thread
Autor:
Posted:
16-nov-2017 | 5:57PM
Comentários:
1
Kudos:
0
Eu também:
0

Getting Norton WiFi Privacy to work on Win10- this worked for me

I like, what looks like, a number of Windows users who installed Norton WiFi Privacy and could not get it to work. For me, this was the solution, it's kinda dumb, but it worked. 1. I manually stopped and restarted the Service: Norton WiFi Privacy Ser ...
Forum Thread
Autor:
Posted:
16-nov-2017 | 1:29PM
Kudos:
1
Eu também:
0
Solved

Dirt Boxes, Cell Site Simulators, Extraction

Does Norton Mobile protect, recognize, and refuse to connect to cell site simulators, dirt boxes (simulators from military surveillance devices usually mounted in aircraft), and Stingray used by law enforcement?  Also, does Norton Mobile protect against c ...
Forum Thread
Autor:
Posted:
28-fev-2017 | 12:02PM
Comentários:
13
Kudos:
0
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0