I run NF on 4 PC at home (desktops + laptops).
Following a purchase of a new Norton 360 subscription when the old one expired, I'm struggling to configure NF on PC's.
On 2 PCs, when I try to login to NF app, I get a message saying it is unable to verify credentials and I should try again in an hour.
On the other machines it comes up with a dialog asking to name the device but when I try to enter any text, it's telling me it's 'incorrect email address'. BTW, when trying to enter anything mimicking an email address, I'm told to only use letters and digits; when trying letters and digits - it's an incorrect email address. I'm unable to get anywhere.
I recall having some kind of issues a year ago, following a new subscription purchase... At that point I had to spend a couple of hours with a support guy online, remotely uninstalling NF on each machine using brute methods, manually deleting some files, then using some software to brutally remove remaining bits. And I had to delete all kids accounts / settings beforehand and set everything up from scratch afterwards (hours' work again).
It's really not the scenario I want to go through again / every year. I'd really like to think there are more 'civilized' solutions.