I purchased the Privacy Monitor to assist with removing my personal info from the web. I purchased this service back on December 1 and have yet to receive an e-mail confirmation concerning my case. I was told it would be 2-3 weeks. We're nearing the end of December and am getting a little concerned about this service. I'm concerned because the credit bureaus and even Norton itself are still reporting that my personal information is still on the web. The number of search results I had before the purchase of the Privacy Monitor are exactly the same today - nothing has been removed. Maybe my expectations are off on this but does anyone know whether this service actually works? Unfortunately, I'm running Windows 8 but am not having an issues using Norton with this platform. Below is the current message I receive from Norton about this service:
Privacy Monitor Assistant
Our Member Services & Support team is currently processing opt-out requests on your behalf. We’ll notify you via email in 2-3 weeks when your case is complete.
If you've already received an email regarding this case, you'll be eligible to submit another case every 90 days, starting on March 01, 2022.
Request Is Unavailable
Last Request: December 01, 2021
Next Eligible Request: March 01, 2022