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Kudos0

Norton Secure VPN Blocks Printer Offline

Postado: 28-abr-2022 | 4:37PM · 5 Respostas · · Translation:

I cannot print to my local network printer Canon Pixma TR8620) with Norton's 360 with Lifelock VPN running.  In order to print, I must first disconnect the VPN, then print, then reconnect the VPN. Followed instructions in Forum for a similar post to remove all, reboot, turn on VPN, install again but still happens. I am running Windows 11 Pro. Need a process of steps to correct problem

Labels: Microsoft Edge, The Split Tunnel, Windows 11
Solução aceita
Kudos1 Estatísticas

Re: Norton Secure VPN Blocks Printer Offline

Postado: 03-mai-2022 | 6:09PM · Link permanente

Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...

SA

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Respostas

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 02-mai-2022 | 8:58AM · Link permanente

Try this: https://support.norton.com/sp/en/us/home/current/solutions/v63987985 It sets the network trust to full so nothing gets blocked
Solução aceita
Kudos1 Estatísticas

Re: Norton Secure VPN Blocks Printer Offline

Postado: 03-mai-2022 | 6:09PM · Link permanente

Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 06-mai-2022 | 5:14PM · Link permanente

Hello ravewc. I'm following up to see whether the suggestion posted earlier corrected your issue. Can we assist further?

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 07-mai-2022 | 8:29AM · Link permanente

Problem Resolved

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 07-mai-2022 | 5:56PM · Link permanente

Thanks for the post back. Would you care to share what your solution was for the community to see? 

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions

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