GALANE k Newbie1 Reg: 29-mai-2022 Posts: 1 Solutions: 0 Kudos: 0 Este tópico do fórum precisa de uma solução Kudos0 Rfund Postado: 30-mai-2022 | 5:26PM · 1 Reply · Link permanente · Translation:English I don't need annually subscription and i need my money refund Tenho a mesma questão0 Último comentário Respostas bjm_ Guru Norton Fighter25 Reg: 07-set-2008 Posts: 32,130 Solutions: 1,893 Kudos: 5,153 Kudos1 Estatísticas Re: Rfund Postado: 30-mai-2022 | 5:33PM · Link permanente Norton Community does not have access to your Norton account, subscription details nor payment method. Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expiry. Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry. Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting. Norton Community does not have access to your Norton account, subscription nor payment information. Please Contact Norton Support regarding your subscription/refund. Contact Norton Support - Chat https://support.norton.com/sp/en/us/home/current/contact-chat Contact Norton Support - Phone https://support.norton.com/sp/en/us/home/current/contact-phone Please review: Learn more about your automatically renewing subscription https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558 Refunds for Norton annual subscriptions Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal. For exceptions, and to know more about other refund rights that may apply, read the full Norton cancellation and refund policy. Visit the Member Support & Services home page before you request a refund for assistance with common questions or issues. The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase: Request a refund for an annual renewal fee Request a refund for your purchase Apple App Store product returns Refund for a Norton product or service that came from service provider https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507 Please check your Norton account to manage licenses / subscriptions. https://my.norton.com/extspa/account/subscriptions Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off. BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information. Please review: Stop your Norton subscription from automatically renewing https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN This thread is closed from further comment. Please visit the forum to start a new thread.