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Kudos0

Why doesn't Password Manager autofill or offer to autofill credit cards?

Postado: 26-jun-2022 | 6:27AM · 3 Respostas · · Translation:

I have set up Norton Password Manager and added my credit card to the wallet.

However, whenever I visit a site and want to pay for something, there is no autofill in the credit card boxes. Also, unlike LastPass, there is no right-click option to enable me to choose the particular card I want to use.

It seems a bit of a faff to have to keep going to the vault, copy the card details, return to the shop and paste them in.

Is this how Norton Password Manager deals with the use of the wallet? If so, it seems unnecessarily cumbersome. Or is there a setting I need to adjust somewhere?

I am using Edge (latest version) on Windows 11 (all updated).

Labels: Norton Password Manager, Microsoft Edge, Windows 11, Wallet

Respostas

Kudos0

Re: Why doesn't Password Manager autofill or offer to autofill credit cards?

Postado: 30-jun-2022 | 4:28AM · Link permanente

Hi,

Sorry for the issue you are facing.

Can you please share on which website Fill of credit cards actually failed for you?

Kudos0

Re: Why doesn't Password Manager autofill or offer to autofill credit cards?

Postado: 30-jun-2022 | 5:48AM · Link permanente

I'm afraid I can't recall. But it happens on a few sites (not all) when doing shopping online. 

The solution used by LastPass when this happens is to insert the details using a right-click menu.

That's all that's needed to solve it.

Perhaps your engineers could work on this (if they aren't already as I am sure they are aware of LastPass...!)

Graham

Kudos0

Re: Why doesn't Password Manager autofill or offer to autofill credit cards?

Postado: 11-jul-2022 | 2:36PM · Edited: 11-jul-2022 | 2:37PM · Link permanente

This is happening to me as well.
(EDIT - Sorry, not quite the same, but I'm wondering if the two are related? I do not use Norton Password manager, but sites will not take my card info and when they do, there is no pay button activated)

At first, it only happened after I downloaded and installed Norton Utilities (or the Nortone Tune-UP, I forget which) so I called to have that deleted/turned off and my cards were suddenly working again.
But now, I tried Taco Bell and another site and my card info will not show up, Norton is even blocking the "Pay" buttons on sites for me. What is going on?

HELP!!!

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