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Kudos0

Antitrack - how do I cancel a trial before renewal?

Postado: 25-ago-2022 | 4:39PM · 2 Respostas · · Translation:

I recently tried Norton antitrack again....ended up with a trial subscription.....now showing renewal on Oct 2/2022. Endless problems, have uninstalled and reinstalled 3 times, error 0(?) over and over, I do not believe I have received any antitrack protection. I want to cancel the trial and avoid renewal charges. Can find no simple way to do that. BTW ....I do not want to cancel my basic Norton virus protection from Norton. Can you help me?

Labels: Norton AntiTrack

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Kudos0

Re: Antitrack - how do I cancel a trial before renewal?

Postado: 25-ago-2022 | 4:48PM · Edited: 25-ago-2022 | 4:53PM · Link permanente

Norton AntiTrack
* Important Subscription, Pricing and Offer Details:

  • Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete. Click here for our Terms of Sale.
  • Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.
  • Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only). When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Special offer(s) may expire.
  • Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here or at 844-488-4540. Click here to learn how.
  • Renewal Prices: may be higher than the price for the initial term and are subject to change. Renewal prices can be found here. For annual subscriptions, they are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before.
  • Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal or free trial with paid annual subscription, you can request a full refund within 60 days of being charged. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For details, visit our Cancellation & Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/products/norton-antitrack 

Norton Community does not have access to your Norton account, subscription details nor payment method. 
Please Contact Norton Support regarding your subscription/cancel/refund. 

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Please cancel the anti tracking feature on my account
https://community.norton.com/en/forums/please-cancel-anti-tracking-feature-my-account 

Kudos0

Re: Antitrack - how do I cancel a trial before renewal?

Postado: 25-ago-2022 | 5:06PM · Edited: 25-ago-2022 | 5:22PM · Link permanente

for example:

*See Important Subscription, Pricing and Offer Details

  • Payment method required if enrolling in a free trial. If not canceled by the end of your trial period, your payment method will be billed and auto-renewing subscription will begin. Special offer(s) may expire at any time at NortonLifeLock's discretion.
  • Your term begins as soon as your transaction is completed, though you must download and install on each device, or complete enrollment to get protection. If a discounted price is offered today, it is valid for the offered introductory term. After that, the applicable monthly or annual renewal prices are found here. The price is subject to change, but we will always send you a notification email in advance.
  • You can cancel your subscription here, or by contacting Member Services & Support at 844-488-4540. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and /or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.

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