Solved.
Kudos0

My Norton Downloader

Postado: 26-ago-2022 | 3:11PM · 3 Respostas · · Translation:

I am running Windows 11 and have had Norton 360 installed and working for 4 - 5 months. I recently discovered that for whatever reason it was no longer running. I tried re-installing with no success. I have un-installed and rebooted also with no success. I have manually removed Norton folders located in "Program Files" and "Program Files (x86)" and attempted a re-install all with no success. The install process gets to a certain point and then hangs. It never progresses any farther no matter how long I let it sit. Please see the attached file below.

Thanks

Anexo de arquivo: 
Image icon Norton-image-1.png
Labels: Cannot Start/Open Norton, Install/Setup, My Norton, Software Updater, Uninstall, Windows 11

Respostas

Solução aceita
Kudos1 Estatísticas

Re: My Norton Downloader

Postado: 27-ago-2022 | 4:55AM · Link permanente

Hello Rusty. Use the R&R tool to remove your Norton product, follow the instructions in the article below. Take note of step #5, my suggestion is to perform a "removal only" scenario and restart the machine. Once rebooted you can download your product again from your Norton account.

Do one of the following depending on your situation:

  • To uninstall and reinstall your Norton device security product, click Remove & Reinstall.

  • To only remove your Norton device security product, click Advanced Options and then click Remove Only.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: My Norton Downloader

Postado: 27-ago-2022 | 10:29AM · Link permanente

SA, Thanks the process worked perfectly and everything is working fine now. Again thanks for the assistance and prompt reply.

Kudos0

Re: My Norton Downloader

Postado: 27-ago-2022 | 11:49AM · Link permanente

You're most welcome, glad to help!!

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions

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