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Kudos1 Estatísticas

Bug in 8.8: No Idle or Initial Scans

Postado: 09-set-2022 | 10:51AM · Edited: 09-set-2022 | 10:58AM · 7 Respostas · · Translation:

I noticed that after updating to 8.8 the Idle and Initial Scans have stopped. Before 8.8, there would be usually at least 2 to 3 initial scans throughout the day and sometimes idle scans, mainly after a signature update. This has not happened since I got the update two days ago. The Last Scan indicator also shows that there has not been a scan since my last manual scan a day ago. Usually there is not this much of a time gap between scans. Which indicates that it is not just a logging problem (but might be). Please check and look also if the auto scan works if you’re at it. Thanks!
Labels: Auto-Protect, macOS, Real Time Threat Protection, Security History, Tasks & Scheduling, Virus Scan

Respostas

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 09-set-2022 | 3:58PM · Link permanente

I'm in the same situation. It no longer performs scans. It did perform an initial scan when I first got 8.8 but hasn't done any since then.

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 09-set-2022 | 4:51PM · Link permanente

It has just done an Idle Time Scan but since getting 8.8 it has not performed an Initial Scan apart from when the software was first added to my computer.

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 10-set-2022 | 8:56AM · Link permanente

I am getting idle time scans once or twice per day since updating to 8.8.  MacBook Pro 14 on 12.5.1

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 10-set-2022 | 2:06PM · Edited: 10-set-2022 | 2:08PM · Link permanente

as am I, which is good. However as i haven't seemingly received any updates sicne 8.8 as given to me the scans are probably only scanning for anything from when 8.8 was first released.

For now, might i suggest that you install malwarebytes. The scan takes 3-5 seconds.

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 10-set-2022 | 2:35PM · Link permanente

Do you have an Intel or M1 Mac? And do you experience slow scanning performance (e.g. Full Scan)? I have had a Full Scan running for over 14 hours without completion and I saw in the Activity Monitor written bytes (disk tab) that the increment is very slow. (Like within 4 hours the com.symantec.mes.extension read about 45 GB). On a Mac Studio that is bad performance and it wasn’t that before 8.8. I had hoped that with the switch to Apple Silicon the performance gets better, but in my case sadly it seems that it got worse.
Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 11-set-2022 | 8:38AM · Link permanente

I do the scans offline so that the computer isn't distracted, so to speak.

Have you tried to do a quick scan?

Kudos0

Re: Bug in 8.8: No Idle or Initial Scans

Postado: 23-set-2022 | 5:17AM · Link permanente

Quick scans did work but the initial scans stopped as did the post-update scan, presumably due to no update being mentioned in the security log which resulted in me concluding that I am no longer receiving updates which resulted in me removing Norton and switching, for now, to another security programme.

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