I've been using Bullguard for many years so don't really like being automatically switched over to Norton. However, I don't have much choice.
I had a 3 device Bullguard subscription. I brought a Bullguard 6 device one year subscription code. I couldn't enter the code because I was using a 3 device subscription and would need to wait until that ended before I could enter the 6 device code. I contacted Bullguard who stated the code was valid, and should work 'seamlessly' when Bullguard switched over to Norton.
However, the code doesn't work. Bullguard used 16 character codes and Norton requires 25 characters. I have contacted Norton on Live Chat and they have stated that they don't have the facility to activate the code.
I find it absolutely ridiculous that Norton, having acquired Bullguard, have not made any sort of provision for people with Bullguard codes to use them on Norton.
Am I or the live chat agent missing something? Is there somewhere buried on the Norton Website a place to activate my Bullguard code?
Keep in mind that the Bullguard website doesn't exist anymore, it just directs automatically to Norton.