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Product Announcement: Norton Security 22.23.4.6 for Windows is now available!
Postado: 12-out-2022 | 10:50AM · 9 Respostas · Link permanente · Translation:
I got caught in the auto renewal trap and I want my money back. Even though I can cancel my subscription online there is no way to get a refund. Whether I select chat or call the support page goes nowhere. Does anyone have a US phone number that I can call to get my money back?
Postado: 12-out-2022 | 10:59AM · Edited: 12-out-2022 | 11:01AM · Link permanente
Please visit the Cancellation & Refund Request page.
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Twitter Norton Support
https://twitter.com/NortonSupport
~ regarding Phone Support
Postado: 12-out-2022 | 11:07AM · Link permanente
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
When you stop your subscription from automatically renewing:
Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
It typically takes a few hours from your request for the change to take effect.
Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.
After cancelling your recurring subscription, your subscription will not automatically renew. Your protection will continue through the end of your current paid term.
After cancelling your recurring subscription, your subscription will not have the Norton Virus Protection Promise. Your protection will continue through the end of your current paid term.
Postado: 12-out-2022 | 11:10AM · Edited: 12-out-2022 | 11:18AM · Link permanente
bnwink:Whether I select chat or call the support page goes nowhere.
R U allowing all Norton pages content?
R U VPN Off?
What browser?
When you select "chat or call" from where?
as test: from Edge
~ Contact Norton Support...okay, my side.
as always, your mileage may vary
Postado: 12-out-2022 | 12:47PM · Link permanente
This phone number was what I needed. Thank you. Refund has been done.
Postado: 12-out-2022 | 1:32PM · Link permanente
Thanks
Postado: 24-out-2022 | 9:49AM · Link permanente
what a piece of shit company I use to like this company
Postado: 24-out-2022 | 1:33PM · Link permanente
michael maccarone:what a piece of shit company I use to like this company
https://community.norton.com/en/forums/how-do-you-chat-support
Postado: 23-nov-2022 | 1:26PM · Link permanente
Did you get a US Phone Number???? If so, What Is It????
Postado: 23-nov-2022 | 1:46PM · Edited: 23-nov-2022 | 1:47PM · Link permanente
Rise Briggs:Did you get a US Phone Number???? If so, What Is It????
https://community.norton.com/en/comment/8535741#comment-8535741
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