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Kudos0

Norton Secure VPN Blocks Printer Offline

Postado: 27-mar-2023 | 6:38PM · 7 Respostas · · Translation:

I have tried the solution provided in https://community.norton.com/en/forums/norton-secure-vpn-blocks-printer-.... I have an Epson  ET-3830 and I cannot find what is the software that I need to add for the split tunnel exclusion. I am running Windows 11.

Labels: Windows 11, The Split Tunnel

Respostas

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 28-mar-2023 | 7:04AM · Link permanente

Hello. The first question is, does Windows 11 properly see the printer and was its software installed correctly? Are you running Windows 11 in S mode? This site is the download for your printing software, make sure you select Windows 11.

https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3830/s...

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 02-abr-2023 | 6:18PM · Edited: 02-abr-2023 | 6:19PM · Link permanente

I cannot add my printer due to being blocked by the VPN and when I turn it off, I still cannot add my printer. Trying to add a HP deskjet 3772 it states it cannot be found. When I follow HP guidelines it adds printer to world web and I do  not want that. Adding printer to an HP laptop Windows 10

How can I add printer to VPN so it stays secure

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 05-abr-2023 | 7:04AM · Link permanente

Updating the Epson drivers with VPN turned on seems to have fixed the issue

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 05-abr-2023 | 9:33AM · Link permanente

Great news, thanks for the post-back!!

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 05-abr-2023 | 9:35AM · Link permanente

@Mema You can get the correct software for your printer here. That may correct your issue as it did for  NWDoodle.

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3700-all-in-...

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 08-abr-2023 | 4:25AM · Edited: 08-abr-2023 | 4:26AM · Link permanente

 @NWDoodle and @SoulAsylum ....  I want to seriously thank you for your guideline, I followed the steps and it finally worked. I am connected.

Thank you so very much.                                                                                                                                                                                                    Have a great weekend. 

Kudos0

Re: Norton Secure VPN Blocks Printer Offline

Postado: 08-abr-2023 | 12:18PM · Link permanente

You both are most welcome!! Glad we could help. Enjoy the weekend as well.

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions

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