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Trojan.Gen.9

Hi!

I have Norton 360 Premium which notifies me that HEUSINKVELD software for my simulation pedals comes with Trojan.Gen.9.

So I didn't install anything for the pedals losing some features that this software provides.
I contacted HEUSINKVELD and they told me that this was not a virus and that it was a (false positive!?) from Norton.
I also know that there are a lot of Norton users who have the same problem but with other applications such as Battle Eye among others.
I would be grateful if someone could provide me some information about this problem that Norton causes for several users.

Thank you