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Kudos0

I am getting some kind of message that VPN can not connect because of an "internal error about subscription"

Postado: 15-jun-2021 | 3:14PM · Edited: 01-jul-2021 | 7:37AM · 1 Reply · · Translation:

I am getting some kind of message that VPN can not connect because of an "internal error about subscription" This baloney, I have a subscription for most of a year remaining. This is not the first time. What can I do?

[Edit: Clarified subject]

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Kudos0

Re: I am getting some kind of message that VPN can not connect because of an "internal error about subscription"

Postado: 15-jun-2021 | 3:28PM · Edited: 15-jun-2021 | 3:28PM · Link permanente

For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • Norton product name and version
  • Operating system
  • Norton error message / error code / screen shot
  • Steps to reproduce issue

Note: DO NOT POST any personal information(email/order details/account ID/Product key/Full name/ address..etc) in public forums posts/comments or share with other forum customers. 

Message: "Internal Error: We were unable to verify your subscription ..." in Norton Secure VPN

https://support.norton.com/sp/en/us/home/current/solutions/v137601603 

Message: "Internal error: We were unable to verify your subscription due to an internal error..."

https://support.norton.com/sp/en/us/home/current/solutions/v115292768 

FWIW ~

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