Este tópico do fórum precisa de uma solução
Kudos0

Purchased Norton AntiTrack but software does not support my Mac OS

Postado: 01-jan-2022 | 8:36PM · Edited: 18-jan-2022 | 9:16AM · 3 Respostas · · Translation:

Purchased Norton AntiTrack online this evening and received e-mail that software does not support my Mac OS.  I've tried several times to request that my purchase be canceled via online chat only to be cut off. Please help.  

[Edit: Calrified the subject]

Labels: Refund, Subscription, Norton Account

Respostas

Kudos0

Re: Purchased Norton AntiTrack but software does not support my Mac OS

Postado: 01-jan-2022 | 8:57PM · Edited: 01-jan-2022 | 8:58PM · Link permanente

Backed by our 60-day money back guarantee.
Renews at $49.99/year after the first year. Savings compared to the
renewal price. See subscription details below.*

For 1 Windows PC (Mac not currently supported)

https://us.norton.com/norton-antitrack 

Norton Support is via Chat or Phone - 
Please share your geo-location.  Maybe, I can post Norton Support phone number, if you want?

~ regarding Chat Support
Please, try allowing all support pages content...allow all cookies, ads, scripts, frames, popups, trackers, etc.
Please, try with VPN off.
Please try Sign In to your Norton account before Contact Support. 
Please, try as test, turn off all browser content blocker/s like ads blocker, scripts blockers, tracking prevention, etc.,.. either thru browser extensions or built-in browser features. 

as test: Contact Norton Support - Chat
I click'd "Manage my account" -> "Something else" and type'd "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".  


Please share your geo-location.  Maybe, I can post Norton Support phone number, if you want?

Kudos0

Re: Purchased Norton AntiTrack but software does not support my Mac OS

Postado: 02-jan-2022 | 9:50AM · Link permanente

Thank you I was able to get thru today to customer support via phone with no wait and receive a refund.  

Kudos0

Re: Purchased Norton AntiTrack but software does not support my Mac OS

Postado: 02-jan-2022 | 10:25AM · Link permanente

bradbriscoe:

Thank you I was able to get thru today to customer support via phone with no wait and receive a refund.  

Thanks 

This thread is closed from further comment. Please visit the forum to start a new thread.