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I have been receiving emails constantly about subscription renewal

Postado: 07-abr-2022 | 6:25PM · Edited: 21-abr-2022 | 7:58AM · 1 Reply · · Translation:

My subscription expires on May 1, 2022.  Yet I have been receiving emails constantly harassing me trying to make me update my subsciption NOW.  Guys i have been with you for years since 2016.  What is this all about???????????  Please respond directly to my email account.  Thank you

[Edit: Clarified Subject]

Labels: Subscription, Email Spam

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Kudos0

Re: I have been receiving emails constantly about subscription renewal

Postado: 07-abr-2022 | 6:35PM · Edited: 07-abr-2022 | 6:40PM · Link permanente

Norton Support is thru Chat & Phone.  No Email. 

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498 

Norton Community does not have access to your Norton account, subscription details nor payment method.  

  • Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expiry. 
  • Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry. 
  • Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting. 

Please discuss your subscription issues/concerns/questions with Norton Support -> Contact Norton Support

Twitter Norton Support
https://twitter.com/NortonSupport

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