Pular para o conteúdo principal
Please Sign In with Norton Account to Ask a Question or comment in the Community
Postado: 01-jun-2022 | 11:05AM · 1 Reply · Link permanente · Translation:
I sometimes use scw.exe (smart chart for windows) with my database. Norton 360 may be blocking scw.exe. How can I get Norton 360 to allow scw.exe to run?
Postado: 01-jun-2022 | 11:16AM · Edited: 01-jun-2022 | 11:19AM · Link permanente
Report a suspected incorrect detection to Norton
https://support.norton.com/sp/en/us/home/current/solutions/v126152382
Submit a file to Norton
https://support.norton.com/sp/en/us/home/current/solutions/kb20090602171902EN
Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious
https://support.norton.com/sp/en/us/home/current/solutions/kb20100222230832EN
Please tell us what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.
For second opinion choose File &/or Search hash at VirusTotal
Act on quarantined risks or threats
https://support.norton.com/sp/en/us/home/current/solutions/v6200305
Turn off or turn on Download Intelligence
https://support.norton.com/sp/en/us/norton-security/current/solutions/v23920640
Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans
https://support.norton.com/sp/en/us/home/current/solutions/v3672136
Fix problem detecting a file or program as a threat even after you exclude it from scan
https://support.norton.com/sp/en/us/home/current/solutions/v115455517
Configure Exclusions/Low Risks settings
https://support.norton.com/sp/en/us/norton-360/home/solutions/v15457075
Exclude files with low-risk signatures from Norton scans
https://support.norton.com/sp/en/us/home/current/solutions/v15463085
This thread is closed from further comment. Please visit the forum to start a new thread.