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Postado: 24-jun-2022 | 6:54AM · Edited: 13-jul-2022 | 5:53AM · 3 Respostas · Link permanente · Translation:
Norton VPN and other VPNs break my router, causing a router reset. With VPN, my internet speeds drop 50%.
How do I uninstall the VPN service? If not possible, I will uninstall the Norton product and cancel my Norton account.
[Edit: Calrified the subject]
Postado: 25-jun-2022 | 7:33AM · Link permanente
The VPN service should not affect your router. Your router is just passing the data between your computer and the VPN servers.
There is always some speed degradation with a VPN as your data is encrypted and decryped as it leaves and returns to your computer. Some users see more of a speed drop than others. This may be related you your system specifications.
As long as the VPN is not enabled, it has no affect on your internet speeds. So if you are using the VPN within the Norton 360 product, just do not turn it on when you need the full speed. No need to uninstall Norton.
If this is on a home network, you should not need a VPN as long as you have your router set up with a strong WIFI passwork.
Postado: 01-jul-2022 | 10:11AM · Link permanente
I am not as concerned about speed but VPN randomly turns itself on and boots my internet provider off. The service is then interrupted constantly. I spent a lot of time on the phone to turn it off after turning it off in my settings. They assured me it was turned off but it isn't. Keeps interrupting the service. It is still happening. I am on the phone waiting now for 20 minutes. I have no hope of help. I am planning to let go of Norton altogether. It is hell to try and talk to somebody to fix this. I use my computer for work and cannot have this happening.
Postado: 01-jul-2022 | 1:14PM · Link permanente
Open the My Norton 360 interface by right clicking on the Norton icon in the system tray and clicking on Open My Norton. Then click on the down arrow to the right of Turn On/Off for the VPN feature, then click on Settings. Be sure all settings are turned off and then the VPN should not start unless you manually start it from the My Norton interface.
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