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Kudos0

McAfee and other pop and emails in Outlook and Chrome

I have Norton 360 Deluxe, using Windows 10. I have never, to my my knowledge, installed McAfee.

I kept getting unwanted pop ups' including McAfee, in Google Chrome so I uninstalled Google Chrome. I am now getting similar messages in Outlook. The latest one says: "Mcafee 2022 Alert. WARNING! System have detected (13) viruses."

I am also other getting spam or junk mail, including similar McAfee messages and other unwanted rubbish. They were going to my bulk mail folder, from where I blocked each sender, then permanently deleted them. They are now coming into my inbox. I have run a full Norton scan and it says everything is clear. I have run Norton Power Eraser. I have uninstalled Google Chrome. I have now run out of ideas.

Respostas

Kudos0

Re: McAfee and other pop and emails in Outlook and Chrome

You can always do a clean install of Windows and start from scratch.

Kudos0

Re: McAfee and other pop and emails in Outlook and Chrome

Your browser displays fake McAfee notifications
https://service.mcafee.com/?locale=en-US&articleId=TS102999

McAfee is tracking an increase in the use of deceptive popups that mislead some users into taking action, while annoying many others.  A significant portion is attributed to browser-based push notifications, and while there are a couple of simple steps users can take to prevent and remediate the situation, there is also some confusion about how these should be handled.

https://www.mcafee.com/blogs/other-blogs/mcafee-labs/how-to-stop-the-popups/

The “Your McAfee subscription has expired” pop-up is a browser-based scam that displays fake error messages to trick you into subscribing to a service that you don’t need.
This guide teaches you how to remove “Your McAfee subscription has expired” scam for free by following easy step-by-step instructions.

https://malwaretips.com/blogs/remove-your-mcafee-subscription-has-expired-today-popup/ 


The McAfee Consumer Product Removal (MCPR) tool described in the McAfee support article TS101331 is only designed to remove the last traces of full McAfee antivirus products like McAfee LiveSafe and McAfee Total Protection.  This tool will not remove utilities or browser extensions like McAfee Safe Connect, McAfee WebAdvisor, etc.

Did you download your Adobe Reader from the official Adobe download page at https://get.adobe.com/reader/, and if so do you remember enabling the option to install the free McAfee Security Scan Plus at the same time?  By default, McAfee utilities should not be bundled with Adobe installers downloaded from the official Adobe site unless you choose to do so.

If you downloaded an Adobe Reader installer that was bundled with a "legitimate" version of McAfee Safe Connect then according to McAfee you should be able to uninstall McAfee Safe Connect from Control Panel | Programs | Programs and Features.  See the following McAfee support articles:

    TS102812 - How to Uninstall Safe Connect
    TS102654 - What is McAfee Safe Connect

If you can't uninstall McAfee Safe Connect from Control Panel | Programs | Programs and Features and/or Settings | Apps | Apps & Features then I would agree with peterweb and bjm_'s suggestion to see if a scan with Malwarebytes Free (available at https://www.malwarebytes.com/mwb-download) is able to find and remove the last traces - assuming it classifies the program you installed as malware or a PUP (i.e., a potentially unwanted program like a browser toolbar, adware, etc.).  I usually recommend that Malwarebytes Free users deactivate the 14-trial trial of the Premium (real-time protection) features after installation at Settings (gear icon) | Account | Deactivate (see Deactivate Premium Trial in Malwarebytes for Windows) and just use Malwarebytes Free as a second-opinion on-demand scanner. I also have Malwarebytes configured to warn me before it removes any PUPs or PUMs at Settings (gear icon) | Security | Potentially Unwanted Items so I have a chance to review any lower-risk threats like browser toolbars, etc. detected by Malwarebytes that I might actually want to keep.

https://community.norton.com/en/comment/8526578#comment-8526578 


How to install and run a scan with Malwarebytes (Guide)
https://malwaretips.com/blogs/scan-malwarebytes-anti-malware-2-0/

Malwarebytes Malware Removal Help
https://forums.malwarebytes.com/forum/108-malware-removal-help/


Malvertising
Malvertising, or malicious advertising, is the use of online advertising to distribute malware with little to no user interaction required.
https://www.malwarebytes.com/malvertising/

Malwarebytes Browser Guard
Filters out annoying ads and scams while blocking trackers that spy on you.
https://www.malwarebytes.com/browserguard/

Browser push notifications: a feature asking to be abused
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Adware and PUPs families add push notifications as an attack vector
https://blog.malwarebytes.com/adware/2019/06/adware-and-pups-families-add-push-notifications-as-an-attack-vector/

How to install and run a scan with Malwarebytes (Guide)
https://malwaretips.com/blogs/scan-malwarebytes-anti-malware-2-0/

Remove Malicious Browser Ads from Windows, Mac, and Android
https://malwaretips.com/blogs/remove-adware-popup-ads/


Please turn off Windows Fast Startup. W10 [here] W11 [here]

Kudos0

Re: McAfee and other pop and emails in Outlook and Chrome

Your browser displays fake McAfee notifications
[...]
Unfortunately, you might also see some unwanted pop-up messages that appear to come from McAfee, but which do not originate from McAfee. These messages are 'spoofed' (fake) messages that pretend to be from McAfee and try to make you click one of their options.

Cause
These types of messages aren’t 'pop-ups' in the traditional sense. These messages are web push notifications that are generated from websites that aren’t associated with McAfee.

Solution
You can turn off web push notifications in your web browser. Different browsers have different steps, so we’ve included a few below.

To stop web push notifications, click one of the following options depending on your web browser:
Chrome
Firefox​​​|
New Edge (Edge on Chromium)

Related Information
You might also see fake pop-ups that look like McAfee pop-ups when you visit certain websites. These are not push notifications as described above. They're simply pop-ups that the website displays when you browse to it.

An example is shown here:

To stop these pop-ups from appearing, use your favorite pop-up blocker extension or plug-in in your web browser.


https://service.mcafee.com/?locale=en-US&articleId=TS102999

Kudos0

Re: McAfee and other pop and emails in Outlook and Chrome

@PETE RAVEN
Please post progress.
Thanks

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