Solved.
Mining Balance not accruing
Postado: 24-jul-2022 | 12:13PM · 8 Respostas · Link permanente · Translation:
Mining Balance not accruing. Even after restarting and logging out and back in.
Respostas
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-abr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Mining Balance not accruing
Postado: 24-jul-2022 | 5:12PM · Link permanente
Do you see the gpu utilization or is the miner saying that it’s not running or is it restarting?
Re: Mining Balance not accruing
Postado: 24-jul-2022 | 5:44PM · Link permanente
Miner is running with hashrate info appearing. The only info that doesn't change is the mined balance on the right.
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-abr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Mining Balance not accruing
Postado: 25-jul-2022 | 4:48AM · Link permanente
we are seeing an issue with that API right now, your balance and payouts will continue, the team is aware of this and is actively working on a solution, to be clear, your balance is increasing and payouts are continuing to occur as expected
Re: Mining Balance not accruing
Postado: 25-jul-2022 | 11:10AM · Link permanente
Thank you for the answer; I am seeing the same thing; both in the application GUI and when I log into the wallet.
Re: Mining Balance not accruing
Postado: 25-jul-2022 | 11:22AM · Link permanente
Thank you, I thought I was the only one.
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-abr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Mining Balance not accruing
Postado: 01-ago-2022 | 6:43AM · Link permanente
Apologies for not posting back sooner, we had resolved this issue last week and things should be acting normal now.
Re: Mining Balance not accruing
Postado: 04-ago-2022 | 8:11PM · Link permanente
This issue is back can the devs please check status?
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-abr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Solução aceita
Re: Mining Balance not accruing
Postado: 05-ago-2022 | 6:00AM · Link permanente
The problem has been cleared again, thanks for your patience. Everything continues to mine properly, it's a visual update that does not occur when we get into this scenario.
Re: Mining Balance not accruing
Postado: 05-ago-2022 | 6:00AM · Link permanente
The problem has been cleared again, thanks for your patience. Everything continues to mine properly, it's a visual update that does not occur when we get into this scenario.