Solved.
Kudos0

Why doesn't Smart scan show updated information from data broker sites?

Postado: 16-ago-2022 | 4:00PM · 3 Respostas · · Translation:

I have gone to all of the sites listed in the Smart Scan and have opted out of sharing my information.  However smart Scan still shows that my information is still listed on all of these sites.

Is Smart Scan actually scanning these sites every time it runs? Or is it just reporting what had previously been found?

How long will it take for this information to updated?

Labels: Smart Scan, Customer Support Feedback

Respostas

Solução aceita
Kudos0

Re: Why doesn't Smart scan show updated information from data broker sites?

Postado: 16-ago-2022 | 6:17PM · Link permanente

I fyou are referring to Privacy Monitor it is run once every 3 months.

Kudos0

Re: Why doesn't Smart scan show updated information from data broker sites?

Postado: 17-ago-2022 | 3:14PM · Link permanente

Thank you for the information.  That answers my question.

Is that documented anywhere?

Thanks.

Kudos2 Estatísticas

Re: Why doesn't Smart scan show updated information from data broker sites?

Postado: 17-ago-2022 | 3:24PM · Edited: 17-ago-2022 | 3:32PM · Link permanente

tscholl:
Thank you for the information.  That answers my question.
Is that documented anywhere?

@tscholl

How Privacy Monitor works:

  1. View a list of sites where your information is displayed     
  2. See what types of information is being displayed on those sites     
  3. Access quick links to see how to request to opt-out
  4. Track which sites you’ve requested to opt-out of
  5. Visit Privacy Monitor every 3 months to re-run the scan to determine what information is available. 
  6. Why re-visit every 3 months?  Data can be re-aggregated and re-posted on data broker and people search sites, so re-scanning regularly can help you find data that has been added back in.  

https://us.norton.com/feature/privacy-monitor

Privacy Monitor
Your address and phone number can be easily found on the web. We scan common people-search sites to find your information, and help you request to opt-out.

Privacy Monitor is available in Norton 360 with LifeLock plans:
Explore plans

Frequently Asked Questions

  • What sites does Privacy Monitor scan?
  • What kind of information do data broker or people search sites have?

As a NortonLifeLock member with an eligible plan, you can add-on the Privacy Monitor Assistant service and our Member Services & Support team can submit the opt-out requests on your behalf. 

https://us.norton.com/feature/privacy-monitor

Opt out your personal data from data broker sites using Privacy Monitor Assistant
The Privacy Monitor Assistant feature provides an agent-assisted process to opt out your personal data from data broker sites that have made your data available publicly. 

You can raise an opt-out request once every three months.  So, we recommend that you go to your account to run a new scan and review your Privacy Monitor results to find if there is anything new to opt-out of. Use the information below to run a new scan, review your results and raise an opt-out request.

https://support.norton.com/sp/en/us/home/current/solutions/v134706443

Introducing Privacy Monitor Assistant from NortonLifeLock

https://www.nortonlifelock.com/blogs/feature-stories/your-personal-information-might-be-exposed

This thread is closed from further comment. Please visit the forum to start a new thread.