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Kudos0

One of the devices says the subscription has already expired

Postado: 20-set-2022 | 7:26PM · Edited: 19-out-2022 | 5:26AM · 2 Respostas · · Translation:

I have a subscription that will expire on December 2022.  One of the devices says the subscription has already expired & will no longer download or scan this device.  I have deleted the file for Norton & tried re-downloading it.  The same problem comes up.

[Edit: Clarified the subject]

Labels: Subscription

Respostas

Kudos0

Re: One of the devices says the subscription has already expired

Postado: 20-set-2022 | 8:15PM · Link permanente

Hi T H,

You might want to have a look at your online "MyNorton Account" and check your current subscriptions and which devices are currently listed.

Kudos0

Re: One of the devices says the subscription has already expired

Postado: 23-set-2022 | 8:21PM · Link permanente

I finally stumbled on the problem I am having with the subscription on my one device as indicated above on Sept. 20.

   I found an error code that says Norton 360 is turned off and it will need to be turned back on manually.  I do not find a place any where that indicates an on/off for Norton 360

Can anyone tell me where I might locate this?

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