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Kudos0

CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:08PM · 7 Respostas · · Translation:

ONE OF THEIR RECENT UPDATES PREVENTS ME FROM ACCESSING PASSWORD MANAGER. a NEW POP MESSAGE AT BOTTOM OF SCREEN STOPS ACCESS TO PASSWORD MANAGER. i CANNOT EXPAND WINDOW.

Labels: Norton Password Manager

Respostas

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:17PM · Edited: 01-jan-2023 | 12:30PM · Link permanente

R U Windows 10/11?
What browser? 
Recent update to _______?

How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Please mask personal information. 

Have you tried Sign Out all Norton?
Have you tried to reinstall Norton Password Manager extension?

Please confirm Windows Fast Startup is off. W10 [here] W11 [here]
Please run Norton LiveUpdate and Restart (not Shut down) machine. Repeat. 

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:22PM · Edited: 01-jan-2023 | 12:26PM · Link permanente

for example: W10 21H2 - Chrome 108.0.5359.125 - NPM 8.0.0.24

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:37PM · Link permanente

GOOGLE CHROME. TRIED EDGE. SAME PROBLEM

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:38PM · Link permanente

WINDOWS 10

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:56PM · Link permanente

somebody changed the menu's. I now have access. Whole different set of menu's.

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:58PM · Link permanente

Recent update to _______?

Please post an image.  Please mask personal information. 
https://community.norton.com/en/forums/how-post-image-forums-0

Have you tried Sign Out all Norton?
Have you tried to reinstall Norton Password Manager extension?

Please confirm Windows Fast Startup is off. W10 [here] W11 [here]
Please run Norton LiveUpdate and Restart (not Shut down) machine. Repeat. 

Kudos0

Re: CANNOT ACCESS PASWORDS

Postado: 01-jan-2023 | 12:59PM · Edited: 01-jan-2023 | 1:00PM · Link permanente

mikemitchell:

somebody changed the menu's. I now have access. Whole different set of menu's.

Yes, Norton Password Manager looks different since recent update.  

https://community.norton.com/en/blogs/product-service-announcements/norton-password-manager-extension-v80-now-available

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