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Kudos0

Cannot remove Device Trust entry

Postado: 30-jan-2023 | 11:57AM · 3 Respostas · · Translation:

In FIREWALL -> GENERAL SETTINGS -> NETWORK SETTINGS -> DEVICE TRUST, I added a device but biffed the address.

How, please, can I delete the entry?  The REMOVE button remains grey no matter where on the windows I poke.

Many thanks!

Windows 10
Norton 360

Respostas

Kudos0

Re: Cannot remove Device Trust entry

Postado: 30-jan-2023 | 12:42PM · Link permanente

Hello. Restart the device and recheck. You should be able to remove that entry if you are logged in under admin account credentials.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2788 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.104) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Cannot remove Device Trust entry

Postado: 05-fev-2023 | 8:01PM · Edited: 05-fev-2023 | 8:04PM · Link permanente

Sounds a lot like this issue? (see links below), don't hold your breath, Norton doesn't seem to care about these sort of issues sadly.

https://community.norton.com/en/forums/22221112-bug-unable-remove-comput...

https://community.norton.com/en/forums/2222109-bug-unable-remove-compute...

Kudos0

Re: Cannot remove Device Trust entry

Postado: 06-fev-2023 | 7:58AM · Link permanente

Indeed, the latest update may contain a fix to correct the issue. A simple restart will also correct issues in certain instances.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2788 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.104) 64 bit-Early Access w/Norton Chrome Extensions

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