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Cannot open vault. changed password and still won't let me in.Says user name is right.



Re: Vault

Which password did you change? Your Norton Account password? That should not affect your Norton Password Manager, NPM, vault.

What username is right? That would not be a proper error message. What exact message do you see, and at what part of the sign in process are you seeing this?

What device and OS version are you using?

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