Este tópico do fórum precisa de uma solução
Kudos0

How to install Cloud back up

Hello. I am trying to update with the instructions. When I go to Device Security I cant find the next step.

Respostas

Kudos1 Estatísticas

Re: How to install Cloud back up

TURN ON NORTON BACKUP

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Backup Settings.

  4. In the Backup Settings window, in the Backup row, slide the switch to On.

https://support.norton.com/sp/en/us/norton-360/current/solutions/v7821374


Please switch to Classic view.
From My Norton view -> Device Security -> click Open

-> click Settings 

-> click Backup Settings

Kudos1 Estatísticas

Re: How to install Cloud back up

Turn on Norton backup from Settings window
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7821374

Get started using Norton Cloud Backup 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19213795

Delete backup set and files 
https://support.norton.com/sp/en/us/home/current/solutions/v19828921

Manage backup files on Norton Backup Drive 
https://support.norton.com/sp/en/us/home/current/solutions/v19828933

Modify settings for or rename your Norton Backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19828922

Add or exclude files and folders in your backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v20534334

View or change the default file types or file extensions that Norton includes in backups
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7344814

Restore pictures, music, or other important files from Norton backup sets 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542

Choose the location of the files to be restored before running Norton Backup 
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7927242

Fix problems with storage space in Cloud Backup
https://support.norton.com/sp/en/us/home/current/solutions/v128450551

Norton video tutorials - Backup and Restore
https://support.norton.com/sp/en/us/home/current/solutions/v102698236


Norton Products: How-To Video Hub
https://community.norton.com/en/forums/how-to-video-hub


Message: "Make sure you have configured your backup settings before running backup"
https://support.norton.com/sp/en/us/home/current/solutions/v119117168

Kudos0

Re: How to install Cloud back up

When I click the settings button I only get the options of About,General,Device Security,Secure VPN. When I click device security Just gives trusted networks. When I open Device Security just shows network security

Kudos2 Estatísticas

Re: How to install Cloud back up

This sounds like you may have Windows in S mode.  If you have Windows in S Mode, you cannot install the regular Norton 360. You need to install Norton UWP app from the Windows store. See this Norton Product Announcement.   https://community.norton.com/en/blogs/product-service-announcements/nort...

From what I can find, it appears the Norton UWP app does not have the backup feature.

This thread is closed from further comment. Please visit the forum to start a new thread.