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Kudos0

Norton continues to warn me that my child has installed Windows...

Postado: 21-fev-2023 | 3:09AM · 2 Respostas · · Translation:

Labels: Customer Support Feedback, Norton Family Browser, Windows 10, Windows 11

Respostas

Kudos0

Re: Norton continues to warn me that my child has installed Windows...

Postado: 22-fev-2023 | 1:00AM · Link permanente

Hi wcndave,

Thank you for reaching out to us.  

We would like to have a remote session to investigate and analyze the issue further.
We have sent you a private message with details for the same. Could you please respond with your convenient time via private message?


Thanks,
Norton Family Team

Kudos0

Re: Norton continues to warn me that my child has installed Windows...

Postado: 23-fev-2023 | 1:06PM · Link permanente

I have set this up as requested, although not sure how a remote session will help, as the messages are visible through my dashboard.

Today I got this one...

XX has installed a new app, listed below, on Lenovo Shared:

  • New app installed: OneDrive
  • New app installed: Windows Media Player Legacy

And then 90 minutes later

XX has installed a new app, listed below, on Lenovo Shared:

  • New app installed: Windows Media Player Legacy
  • New app installed: OneDrive

These are not things we've installed...

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