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Kudos0

360 Deluxe: Upgrade/downgrade licence to 360 for Gamers?

Postado: 23-fev-2023 | 10:50AM · Edited: 23-fev-2023 | 11:27AM · 3 Respostas · · Translation:

Hi,

I wonder, can I change/replace/upgrade/downgrade my 360 Deluxe license/subscription to a 360 for Gamers version?

A week ago I purchased an annual license for 360 deluxe (3 devices) but I haven't registered it yet. I am currently on a 60-days trial period and I am intend to register a new key after this trial period expires. In the meantime, I found out that there is another similar Norton 360 for Gamers product that I wish I had better. 

Is there any way to convert my license or replace/upgrade/downgrade to 360 for Gamers if it makes sense, e.g. the products are not that different in terms of some features releasing resources as you can also set Silent/Quiet Mode for fullscreen apps and games or adding them in the Quiet Mode list configuration, and will it be the same as Norton for Gamers version?

I'm assuming the N/360 for Gamers build uses some extra special features and resource combinations to optimize and boost PC machine as best as possible for gaming or watching fullscreen movies, so it would be much much better product for me.

Many thanks for all your suggestions and help in resolving the issue of a possible change of my product license.

Respostas

Solução aceita
Kudos0 Estatísticas

Re: 360 Deluxe: Upgrade/downgrade licence to 360 for Gamers?

Postado: 23-fev-2023 | 1:45PM · Link permanente

Where did you purchase your Deluxe subscription? Directly from Norton or from another retailer?

The best suggestion would be to contact Norton Support to ask them to help with the switch from Deluxe to Gamer. If the Deluxe key you purchased has not been registered with Norton yet, the agent can cancel the key you have and issue you a new key for the Gamer version. There may be some price difference that the agent can process for you.

The same can be used if you have already activated that product key.

 www.norton.com/contactcs   If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.

Kudos1 Estatísticas

Re: 360 Deluxe: Upgrade/downgrade licence to 360 for Gamers?

Postado: 23-fev-2023 | 2:18PM · Link permanente

Thank you for your response. Yes, yes, yes, great success! Everything was reconfigured with my Deluxe license and replaced with the 360 version for Gamers with the help of support. I had to register the purchased key first as requested by the agent. In addition, the consultant added the remaining 58 days of the remaining trial period to my new subscription.

TA.

PS. I purchased a key from a licensed Norton store and received a product purchase certificate on my e-mail as well.

Thread can be closed.

Kudos0

Re: 360 Deluxe: Upgrade/downgrade licence to 360 for Gamers?

Postado: 23-fev-2023 | 2:31PM · Link permanente

You are welcome.

Great news. Glad it all worked out for you.

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