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Kudos0

I can't print anymore

Postado: 04-mar-2023 | 9:52AM · 1 Reply · · Translation:

Since some days I can't print anymore. My printer is HP Officejet 4658 and connected by WLAN (and the connection is active). When I print for example with Affinity Publisher I became the message: The printer is not initialized, or with Adobe Acrobat: the Adobe printer engine can't print. I have reinstalled the pinter software without succes. Is it possible that Norton prevents something?

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Respostas

Kudos0

Re: I can't print anymore

Postado: 04-mar-2023 | 10:58AM · Link permanente

Hello Wolfgang. Do you have the Norton 360 VPN activated when this happens, by that I mean does the VPN load with Windows when it boots? If so disable the automatic startup of the VPN with Windows boot, restart the machine and retest.

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions

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