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Kudos0

How to allow VA Video Platforms through Norton

I am a veteran and I use the VA system for Video Appts and the video websites don't show urls. or addresses. They just are logged on and I can't seem to get them the through this app. How do I do that? The video app is Webex. Thanks

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Kudos0

Re: How to allow VA Video Platforms through Norton

Hello. I hope this article may help you with the issue. Webex, IF it is indeed being blocked by Norton should be giving you a notification that that is happening. Has Norton does this thus far? 

https://support.norton.com/sp/en/us/home/current/solutions/v6958602

From the article:

Allow Internet access for a blocked program

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Firewall.

  4. On the Program Control tab, select the program that you want to allow access to the Internet.

  5. In the Access drop-down list for the program entry, click Allow.

  6. Click Apply.

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions

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