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Kudos0

NS 22.23.1.21 / 32-Bit.

Postado: 05-mar-2023 | 3:12AM · 2 Respostas · · Translation:

Hi there !
NS 22.23.1.21 / 32-Bit, installs and runs.
If I run 'Get Support' for a 'Self-Test'; I'm informed that it's fixed 1-item. I have no indication what that item is. If I run 'Get Support' again, I'm informed that it's fixed 1-item. This 'loop' is continuous. I've tried 'LOGOFF', 'RESTART', and 'SHUTDOWN', between 'Get Support'. I'm wondering if Norton need to look at the 32-Bit version ?
I've x2 64-Bit machines that installed and run a 'Get Support' function OK.

Interested in the Forums thoughts on the issue, as ever.
CHEERS !

Anexo de arquivo: 
PDF icon NS-GS01-UnknownFailure

Respostas

Kudos0

Re: NS 22.23.1.21 / 32-Bit.

Postado: 07-mar-2023 | 6:32AM · Link permanente

Hi,

Thank you for posting about this behaviour on the Norton Community. We are looking into it.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos1 Estatísticas

Re: NS 22.23.1.21 / 32-Bit.

Postado: 30-mar-2023 | 3:53AM · Link permanente

Hi,

Thank you for reporting this behaviour. We have fixed it in Norton Security 22.23.3.8 build. Please let us know if you see this issue in the latest build. 

Note: Norton Security 22.23.3.8 build is throttled.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital

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