Este tópico do fórum precisa de uma solução
Kudos0

Does LifeLock include Antivirus??

Postado: 09-mar-2023 | 11:25AM · 1 Reply · · Translation:

I keep getting Renewal/Ads for Both. LifeLock is too expensive unless it includes my Antivirus subscription.

 I have been a 20-yr subscriber to Norton, and try to keep consolidating the features I want into a single subscription.  I need to know if services/features in one product are included in the other . SAME question for Norton 360, including performance issues for my existing W10 vs W11 for these specific products. 

Thx, Maybe other customers have this confusion. PS, I review all annual renew/update subscriptions vs alternatives for apps I use frequently (ie Google password vs Norton ). 

*my PC: Dell Inspiron, Intel Core I7, W10, multiple software accounts (see tagss)

Labels: Google Chrome, Microsoft Edge, My Norton, Performance, Upgrade, Windows 10, Windows 11

Respostas

Kudos0

Re: Does LifeLock include Antivirus??

Postado: 18-mar-2023 | 7:33AM · Edited: 18-mar-2023 | 7:35AM · Link permanente

Hi jimhargis:

What country do you reside in, and when you log in to your Norton Account at https://my.norton.com/account/subscriptions what products and services (e.g., Norton 360 Deluxe, etc,) are you currently subscribed to?  If you have problems finding this information see the support article Find Your Norton Product or Service Order Details.

I'm not a NortonLifeLock employee, but I believe that LifeLock identity theft protection can be purchased either as a standalone service (i.e., LifeLock Standard, Advantage or Ultimate plans with no antivirus protection) or it can be bundled in a package with a Norton 360 antivirus product.  LifeLock is only available in the US so if you go to https://us.norton.com/products to compare the features included with different Norton 360 antivirus products you can see they are currently offering a Norton 360 Select+Lifelock bundle to US residents that can be used on 10 devices.  I live in Canada and the Norton 360 product listed at https://ca.norton.com/products for 10 devices is called Norton 360 Premium, and this Premium edition does not include LifeLock.

I'd suggest contacting Norton Customer Support via Live Chat at https://www.norton.com/chat and choose the category " Purchase & Renewal" for your chat - the customer service rep will be able to access your Norton Account and see what products you currently subscribe to, and they might be able to suggest a product that best suits your needs.  You would have to ask the customer service rep what LifeLock coverage is included with the Norton 360 Select+Lifelock bundle.  If I click the "Buy Now" button for the current introductory offer for Norton 360 Select+Lifelock at https://us.norton.com/products the shopping cart says the bundle includes Norton 360 (I assume for 10 devices) with LifeLock Select Plus for one individual, but I have no clue what identity theft protection is actually included with LifeLock Select Plus.

If you want to pay for LifeLock identity theft protection you might also find some helpful information in the Forbes article Lifelock 2023 Review.

This thread is closed from further comment. Please visit the forum to start a new thread.