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Kudos0

VPN compromised network on iOS

Postado: 14-abr-2023 | 5:27AM · Edited: 20-abr-2023 | 3:38AM · 12 Respostas · · Translation:

ios phones says my WiFi is compromised, but computers say it's secure


[Edit: Clarified subject]

Labels: iOS, VPN, Wi-Fi Security

Respostas

Kudos0

Re: VPN compromised network on iOS

Postado: 14-abr-2023 | 8:02AM · Link permanente

There have been a number of false detections recently. There was an update to the 360 app that is supposed to help with this. Be sure you have the latest version of 360 from the Apple App Store app and then restart your device to see if that resolves your issue.

Kudos0

Re: VPN compromised network on iOS

Postado: 15-abr-2023 | 5:33AM · Link permanente

Well that didn't work

Kudos0

Re: VPN compromised network on iOS

Postado: 15-abr-2023 | 8:59AM · Link permanente

Please check this post from Norton Employee @Gayathri_R   https://community.norton.com/en/comment/8541548#comment-8541548   Follow the directions in that post, and read through the rest of the thread.

Kudos0

Re: VPN compromised network on iOS

Postado: 15-abr-2023 | 11:00AM · Link permanente

When I follow your steps to open the browser in incognito mode and go to that website all that happens is I'm brought to a website that says Welcome To Norton in really small letters in the upper left corner of the page.

Kudos0

Re: VPN compromised network on iOS

Postado: 15-abr-2023 | 2:23PM · Link permanente

If you see that message and not a message about a certificate error, then you do not have the certificate error that that test is for.

I would suggest uninstalling 360 from your device, restart the device and then reinstall 360 and test. 

If you still see this message, please send logs to Norton as noted in this post from that same thread.   https://community.norton.com/en/comment/8541438#comment-8541438

Kudos0

Re: VPN compromised network on iOS

Postado: 16-abr-2023 | 8:18AM · Link permanente

done

Kudos0

Re: VPN compromised network on iOS

Postado: 16-abr-2023 | 9:39AM · Link permanente

Done? As in you reinstalled and tested, or you sent logs?

Kudos0

Re: VPN compromised network on iOS

Postado: 16-abr-2023 | 10:44AM · Link permanente

reinstalled and still the same. so I turned on the log and sent in the results

Kudos0

Re: VPN compromised network on iOS

Postado: 17-abr-2023 | 7:46AM · Link permanente

Thanks for the clarification. I have escalated this thread to Norton.

Kudos0

Re: VPN compromised network on iOS

Postado: 17-abr-2023 | 8:53AM · Link permanente

thx

Kudos0

Re: VPN compromised network on iOS

Postado: 17-abr-2023 | 10:03AM · Link permanente

Thank you @peterweb.

@sewaxe thank you for sharing the logs. We will look into it. 

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos0

Re: VPN compromised network on iOS

Postado: 18-abr-2023 | 7:23AM · Link permanente

@sewaxe, Thank you for the logs.  I have PM you the steps to capture few additional information. Could you please help with the details. 

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