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Kudos1 Estatísticas

Norton App Lock opens late

Postado: 20-abr-2023 | 7:43PM · 3 Respostas · · Translation:

On a new Samsung Galaxy S23 with 256 memory. I'm using the App Lock with a pin code. When I open an app such a Gmail for instance, the app opens, emails are visible then finally the Norton App Lock asks for the pin. Shouldn't NAL open first before the Gmail does showing emails?

Respostas

Kudos0

Re: Norton App Lock opens late

Postado: 21-abr-2023 | 2:34PM · Link permanente

NAL should appear before you can view the protected app. 

What Android version are you using?

A couple of things you can check. In Android Settings > Apps > Norton App Lock, check that any battery optimisations are turned off. Also look in the same Android Settings > Apps > Norton App Lock in the Advanced > Appear on Top. Be sure that is turned on.

Also check in Android Settings > Accessibility > Installed Services. Ensure that the Norton App Lock Service is turned on.

Kudos1 Estatísticas

Re: Norton App Lock opens late

Postado: 02-mai-2023 | 7:43AM · Link permanente

It all depends on the timing of the app being opened.

Norton App Lock is a write over other apps but obviously the other app must be opened first. If your processor is fast you might see the 1st app for a few brief moments before Norton App Lock is engaged. It happens on my Galaxy S22 frequently but not always.

Kudos0

Re: Norton App Lock opens late

Postado: 05-mai-2023 | 9:01AM · Link permanente

Ditto with an older Galaxy S9.

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