Sunny 168 Newbie1 Reg: 22-mai-2023 Posts: 2 Solutions: 0 Kudos: 0 Este tópico do fórum precisa de uma solução Kudos0 Cancellation of Automatic Renewal does not work Postado: 23-mai-2023 | 7:51AM · 1 Reply · Link permanente · Translation:English Norton did not offer useful solution to earlier question. For information. It was purchased online with Order@nortonstore.hk sent me a notification of automatic renewal on 7 April 2023. Tenho a mesma questão0 Último comentário Respostas peterweb Guru Mobile Master Norton Fighter25 Reg: 17-abr-2008 Posts: 40,048 Solutions: 2,533 Kudos: 6,931 Kudos0 Re: Cancellation of Automatic Renewal does not work Postado: 23-mai-2023 | 2:21PM · Link permanente I've asked this thread be merged with your original thread. Please keep on thread on the same issue. Much easier to keep track of what is being done. So it seems that there is some issue with Hong Kong purchases getting refunds through the refund web page. I would suggest contacting Norton Support and requesting the refund. www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human. This thread is closed from further comment. Please visit the forum to start a new thread.