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Kudos0

i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

I have Norton Security Ultra. I keep receiving alerts that the back up has not been completed and my files are at risk with the suggestion to fix it by running Back up again. But if I run the function I'm unable to use the Internet with advisories of DNS error. Help please.

Respostas

Kudos0

Re: i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

Hello Stepfano. Clear your DNS cache and restart the computer then recheck. Here is how:

https://www.makeuseof.com/flush-dns-cache-windows-11/

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

Hello again. Its been a few days since the suggestion was posted. Have you resolved the issue, can we assist further?

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

Thank you SA..! I did try to clear the DNS, to no avail. I then remembered there have been some power outages the last two weeks and I decided to run the Backup function at night when we are not using Internet. I looked at the report card after the operation had finished and had confirmation it had completed successfully and it has functioned impeccably ever since. Oh, I almost forgot, prior to my trying it I disabled Windows 11 Cloud function which I think entered into conflict with Backup.

Kudos0

Re: i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

Thanks for the post back. I'm a bit confused with what Microsoft Windows product you have. Do you have Windows 365 installed? Enterprise edition or managed via a cloud account? Or something similar to what is below?

https://learn.microsoft.com/en-us/mem/intune/fundamentals/cloud-configur...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: i CAN'T RUN BACKUP BECAUSE IT BARS ME FROM USING INTERNET. DNS ERROR

Hi SA, I have Windows 11 Home edition version 22H2...

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