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Kudos0

VPN regularly blocks MS Office Apps. 'Help'

It appears Norton VPN regularly blocks MS Office Apps. 'Help', (MS Access at moment), on my machine with "No Internet connection" error message. I am in Australia and have a slow internet connection (USB powered Wi-Fi Dongle). VPN is usually slow, 1-3 second delay, accessing servers in USA? I am using my ISP's DNS IPV4 settings. I have tried "Re-Install", "Online Repair", "Reset - Repair" and added MSACCESS.exe to the Split Tunnel, none of which give a permanent fix.

Is there a "Help" .exe file I should add to the "Split Tunnel"? or a Firewall configuration change? 

Also, "My Norton" regularly fails to load "Parental Control" and "Dark Web Monitoring" in "My Norton" window.

Respostas

Kudos0

Re: VPN regularly blocks MS Office Apps. 'Help'

Hello K3John. Add the executables for your Office programs into the split-tunnel feature. Start with MSACCESS.EXE and see how that works out. Add the other executables when you determine functionality of at least one.

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions

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