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Norton 360 vpn unable to connect after waking computer

so, if i send my laptop to sleep and wake it up again the vpn will not reconnect. i have to turn off and on the kill switch and the auto connect to get it working. before that i only could restart the laptop to fix the problem. 2. problem is the split tunneling doesn't work at all. blocks my apps completely from using the inet??
any ideas why this happens? why is there no support chat?? 

Labels: Windows 10