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Cannot connect to VPN

Hello everyone,

I am seeking assistance regarding an issue with my VPN. When attempting to connect to it using my laptop, I encounter an error message. However, the VPN functions properly on my phone. The error message reads as follows:

VPN Connection Blocked

The VPN is presently unable to establish a connection.

Error ID: 809

I appreciate any assistance you can provide in resolving this matter.

Thank you in advance.

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