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Kudos0

Now paying for 10 licences when I have only ever had 5

Postado: 16-jul-2023 | 9:16PM · 1 Reply · · Translation:

Somehow my renewal has gone ahead and charged my card $300 for 10 licences when the previous subscription was only for 5. I don't really need them; I could find better use for the $110 if it were refunded.  

Labels: Auto Renewal, Subscription, Windows 10

Respostas

Kudos1 Estatísticas

Re: Now paying for 10 licences when I have only ever had 5

Postado: 18-jul-2023 | 5:38PM · Link permanente

You can contact Norton Support to ask them to help you downgrade your 360 version and have them refund the difference in price.   www.norton.com/contactcs   If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.

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